What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Fair
- Reliable
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Identity Governance
Provisioning Deprovisioning
Privileged Access Management
Access Request Management
Password Management
Mobility Support
Advanced Provisioning
Reporting
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Okta Identity Cloud Reviews
Tahir A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2023
"Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta's adaptive Multi-Factor Authentication (MFA) ensures robust authentication across various applications and extends support to a wide range of third-party MFA factors, such as U2F, YubiKey, Smart Cards, and Google Authenticator.
What is your favorite aspect of this product?
SSO, Okta's Single Sign-On enables users to access apps and resources without the need to remember multiple passwords or log in to various accounts. Enhancing productivity, Okta streamlines application access, making it quicker and more efficient.
What do you dislike most about this product?
Configuring individual apps can be cumbersome and lacks simplicity. Support was only available through payment. The cost associated with Single Sign-On (SSO) is relatively high. Okta Verify does not facilitate multiple users accessing a single account.
What recommendations would you give to someone considering this product?
SSO To enable your users to sign in to other applications without the need to remember distinct sets of credentials for each application or service.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Sumit K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Okta excels in seamless IAM.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud stands out from other identity and access management (IAM) products in several ways: 1. **Unified Platform** 2. **Ease of Integration** 3. **User-Friendly Experience** 4. **Adaptive MFA** 5.**IDaaS** 6.**User LifeCycle Management
What is your favorite aspect of this product?
Commonly appreciated aspect of Okta is its user-friendly experience. The intuitive interface and seamless integration capabilities make it relatively easy for both administrators and end-users to navigate and utilize its features effectively. This can lead to a smoother implementation and higher user adoption rates within organizations.
What do you dislike most about this product?
1. Cost 2. Complexity for small businesses 3. Integration Challenges 4. Customization Limitations
What recommendations would you give to someone considering this product?
When considering Okta, start by conducting a thorough assessment of your organization's IAM needs. Evaluate the scalability, integration capabilities, and cost-effectiveness for your specific environment. Ensure that Okta aligns with your existing IT infrastructure and applications. Leverage the user-friendly interface for smoother adoption. Explore the Okta Marketplace for pre-integrated applications. Engage with Okta's customer support and community for assistance. Consider the level of customization required for your organization. Lastly, factor in compliance requirements and regulatory certifications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Robust Solution
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta is fairly easy to adopt and use relative to other providers with which I've worked in the past.
What is your favorite aspect of this product?
The admin UI is pretty nice. Okta also works basically the way I expect it to without a ton of effort or knowledge (and I don't consider myself an expert in this space). It has a nice and decently documented SDK, too.
What do you dislike most about this product?
Okta feels slightly imperfect. I am not sure if it's buggy, per se, but something about it is not quite "done."
What recommendations would you give to someone considering this product?
I think Okta is a fine choice; just be sure there aren't better choices given your company's stack.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Less Performance Enhancing
- Wastes Time
- Leverages Incumbent Status
