What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Continually Improving Product
- Helps Innovate
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Identity Governance
Provisioning Deprovisioning
Privileged Access Management
Activity Monitoring Alerts
Access Request Management
Mobility Support
Reporting
Advanced Provisioning
Password Management
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Ease of IT Administration
Okta Identity Cloud Reviews
Jayant K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Flexible, Easy, and Strongly robust
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Easy Installation IAM + SSO concept Robust Efficient
What is your favorite aspect of this product?
User Interface Configuration easy Application Integration
What do you dislike most about this product?
Sometime hang
What recommendations would you give to someone considering this product?
Go for it and have an experience of delightful SSO features with OKTA
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lenos D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
Consider this Solution for Access Management
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
The managed accessibility request is one of the biggest success
What is your favorite aspect of this product?
The authenticity control from the program is defined
What do you dislike most about this product?
The consistent billing challenge where prices are not very fair
What recommendations would you give to someone considering this product?
Accessibility is well supported by this approach
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Effective Service
Vicky G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2026
Steady IAM without the headache
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
A lot of identity tools I've worked with either feel too rigid or too security heavy to the point where every small changes becomes a mini project. Okta feels more like a control layer than a system I constantly babysit. I can plug in apps, define access logic, and it just quietly does it's job without forcing me to rethink my whole stack.
What is your favorite aspect of this product?
I dont spend hours figuring out compatibility, most things just connect without friction, which saves a lot of back and forth between teams.
What do you dislike most about this product?
It doesn't always let me fully shape things in my own way and I end up depending on what they support or release next.
What recommendations would you give to someone considering this product?
Pick it if you want something dependable and low maintenance.
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation
Cons
- Less Productive
