What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOkta Identity Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Okta Identity Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Fair
- Reliable
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Identity Governance
Provisioning Deprovisioning
Privileged Access Management
Access Request Management
Password Management
Mobility Support
Advanced Provisioning
Reporting
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Okta Identity Cloud Reviews
Brandon L.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Robust identity and access management
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta automates the creation, management and deletion of user accounts in applications and systems, reducing errors and improving efficiency. In addition, it uses artificial intelligence and machine learning to detect and prevent security threats, such as phishing attacks and data breaches.
What is your favorite aspect of this product?
Easy to deploy and use. Significantly improves security. Simplifies access to applications for users. Reduces operational costs. Excellent technical support.
What do you dislike most about this product?
Can be costly for organizations with many users.
What recommendations would you give to someone considering this product?
Okta Identity Cloud is a comprehensive and scalable IAM solution that can help improve security, simplify application access and meet regulatory requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Het P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Needs better User interface and integration.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
It has better multi-factor authentication features which makes tool secure for organization.
What is your favorite aspect of this product?
Better Security features
What do you dislike most about this product?
User interface
What recommendations would you give to someone considering this product?
Totally buy this product and worth it
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Saves Time
Sumit P.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Good Features
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud stands out for its unified approach to identity management, extensive integration ecosystem, advanced security features, scalability, and user-friendly experience, making it a comprehensive and adaptable solution for organizations of all sizes seeking robust identity and access management capabilities.
What is your favorite aspect of this product?
One standout aspect of Okta Identity Cloud is its extensive integration ecosystem, which enables seamless connection and management of various applications and systems. This flexibility empowers organizations to leverage their existing technology stack while easily integrating new tools, fostering agility and innovation in identity management.
What do you dislike most about this product?
some users may find the pricing structure of Okta Identity Cloud to be complex or potentially costly, particularly for organizations with large user bases or complex identity management needs. Additionally, while Okta offers a wide range of features and capabilities, some users may encounter a learning curve when initially setting up and configuring the platform to meet their specific requirements. However, with adequate training and support, these challenges can be effectively addressed.
What recommendations would you give to someone considering this product?
For organizations considering Okta Identity Cloud, I recommend thoroughly evaluating your identity management needs, starting with a pilot or proof of concept to assess its suitability, investing in training and support for your team, planning for seamless integration with existing infrastructure, and staying updated on new features and best practices to maximize the benefits of the platform and enhance your organization's identity management practices and security posture.
Pros
- Performance Enhancing
- Efficient Service
- Acts with Integrity
- Helps Innovate