What is Okta Customer Identity Cloud?
Build secure, seamless experiences for your customers. Transform your customer experiences quickly by offloading identity to Okta: 5 min to embed auth into your apps, 10+ SDKs in the languages you work in, and 3X lower TCO than legacy CIAM.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOkta Customer Identity Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Customer Identity Cloud?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account Recovery
Authentication
Identity Proofing
Social Identity Integration
Open Standards Support
API Protection
Custom User Experience Workflows
Multi-Factor Authentication (MFA)
Broad Spectrum Device Support
Fraud Protection/Detection
Consent Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of Implementation
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Okta Customer Identity Cloud Reviews
Umesh M.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
Simple yet powerful
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
Its user interface and application ease of smoothness and functioning. Its clear and smooth.No confusion.
What is your favorite aspect of this product?
Its a very great product and application for authentification. The user access management is real-time and very effective.It helps in secure and private login operations
What do you dislike most about this product?
I really like this product,no dislikes at all.The interface can be more robust
What recommendations would you give to someone considering this product?
I sincerely suggest the users to go with Okta, great application
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Neha B.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jul 2023
Highly functional and cost effective
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
It's APIs and clear login observation patterns are distinct from other apps. Its very functional and one-click user access approval management over various devices is a great thing.
What is your favorite aspect of this product?
Its user login and access approval interface is very likely and pleasing. Its no hard for any user using at any time of business hours.
What do you dislike most about this product?
Its a great tool, many upgrades can be done. The code visibility options can be more, one click or open and approve functions can be added for more privacy
What recommendations would you give to someone considering this product?
Very great app, can go for it, But do your analysis. Cost wise also cheap
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Niket G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Okta! Secure, easy and intuitive!
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
Okta stands out from it's competitors as it is easy to use, intuitive and is scalable as it's on Cloud. The tile display in Okta makes it very easy to use. The push notifications on mobile to authenticate and clear and crisp. The mobile application in fact is really smooth and I have personally had no issues whatsoever. For these reasons I think Okta Customer Identity cloud differs from similar products.
What is your favorite aspect of this product?
The favorite aspect about Okta is how fats it works. The minute I send a push notification, it gets notified on my mobile and the authentication is simply done in matter of seconds. The app is really easy to use and the UI is pretty simple for anyone to get a quick grasp on it.
What do you dislike most about this product?
There is not much to be disliked, but sometimes the location that appears on the mobile app after a push notification is incorrect. This might be a bug, which I think might already been worked upon.
What recommendations would you give to someone considering this product?
There are few bugs like location incorrectness, not getting push notifications on mobile phone on time and no good automated chat bot to answer any queries.
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity