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Nintex

Nintex Workflow Automation

Composite Score

8.0 /10

CX Score

8.2 /10

36 Reviews Write a Review

What is Nintex Workflow Automation?

Experience the easiest to use, most powerful workflow automation software available today to automate and orchestrate all your business processes for lower costs, faster operations, and happier customers and employees. Build advanced workflows in minutes that progress tasks and talk with enterprise systems–with clicks, not code.

Company Details

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Awards & Recognition

Nintex Workflow Automation won the following awards in the Business Process Management category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Conflict Resolution

2022

4 Top Rated Capabilities

4 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Nintex Workflow Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex Workflow Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

Up 1
Since last award

87 Plan to Renew

Down 1
Since last award

72 Satisfaction of Cost Relative to Value

Down 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 85%
Negotiation and Contract:: 71%
Conflict Resolution:: 92%
Strategy & Innovation:: 85%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex Workflow Automation?

2% Negative

12% Neutral

86% Positive

Pros

Trustworthy
Efficient Service
Respectful
Acts with Integrity

Feature Ratings

Average 80

Process Management

Collaboration

BPM Workflow and Approvals

Business Rules Management

Process Simulation and Execution

Form and Report Building

Process Monitoring and Optimization

Knowledge and Document Management

Deployment

Process Modelling and Design

Mobile

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Business Value Created

Ease of Customization

Breadth of Features

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Nintex Workflow Automation Reviews

Role: Operations
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Mar 2020

It is a great product to use. Simplifies work!

Likeliness to Recommend

7 /10

Pros

Efficient Service
Helps Innovate
Trustworthy
Effective Service

Cons

Commodity Features

How We Deliver

Nintex Workflow Automation

What is Nintex Workflow Automation?

Company Details

Need Assistance?

Awards & Recognition

2021 Emotional Footprint Champion

Nintex Workflow Automation Ratings

80 Likeliness to Recommend

Up 1 Since last award

87 Plan to Renew

Down 1 Since last award

72 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Nintex Workflow Automation?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Nintex Workflow Automation Reviews

It is a great product to use. Simplifies work!

Likeliness to Recommend

Pros

Cons

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Title

Up 1
Since last award

Down 1
Since last award

Down 1
Since last award

Feature Ratings

Process Management

Collaboration

BPM Workflow and Approvals

Business Rules Management

Process Simulation and Execution

Form and Report Building

Process Monitoring and Optimization

Knowledge and Document Management

Deployment

Process Modelling and Design

Mobile

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Business Value Created

Ease of Customization

Breadth of Features

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement