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N‑sight RMM Logo
N‑sight RMM Logo
SolarWinds

N‑sight RMM

Composite Score
7.4 /10
CX Score
7.3 /10
Category
N‑sight RMM
7.4 /10

What is N‑sight RMM?

N‑sight RMM platform delivers a powerful combination of capabilities that get you up and running fast, for one low price. So you can quickly earn more, while paying less.

Company Details


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Awards & Recognition

N‑sight RMM won the following awards in the Remote Monitoring and Management category

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N‑sight RMM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on N‑sight RMM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
77%
Negotiation and Contract:
71%
Conflict Resolution:
79%
Strategy & Innovation:
76%
Service Experience:
81%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love N‑sight RMM?

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0% Negative
30% Neutral
70% Positive

Pros

  • Respectful
  • Unique Features
  • Appreciates Incumbent Status
  • Enables Productivity

Feature Ratings

Average 84

Discovery

90

Remote NOC, SOC, Helpdesk Integration

87

Remote Control

87

Process Automation

84

Network Management

83

Anti Malware Signature Detection

82

Endpoint Backup

81

Patch Management

81

Ransomware Recovery and Removal

80

Support for IoT Devices

80

Real User Monitoring

76

Vendor Capability Ratings

Average 83

Quality of Features

87

Usability and Intuitiveness

86

Business Value Created

86

Vendor Support

86

Ease of IT Administration

84

Ease of Implementation

82

Breadth of Features

81

Availability and Quality of Training

80

Ease of Data Integration

78

Product Strategy and Rate of Improvement

77

Ease of Customization

73

N‑sight RMM Reviews

Doredore M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best Remote Monitoring and Management

Likeliness to Recommend

9 /10

What differentiates N‑sight RMM from other similar products?

What makes N‑able RMM different are the security features and the fast that it is affordable

What is your favorite aspect of this product?

Using N‑able RMM is easy and very is fast and makes remote monitoring easy

What do you dislike most about this product?

I haven't had any issues with N‑able RMM. It has been great

What recommendations would you give to someone considering this product?

I highly recommend N‑able RMM as it has been best when it comes to remote monitoring and management

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Ciru G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

My Review of N‑able RMM

Likeliness to Recommend

9 /10

What differentiates N‑sight RMM from other similar products?

What makes N‑able RMM unique are the many automation, patching and monitoring capabilities

What is your favorite aspect of this product?

First, I like the automation features Comes with great security and monitoring features It is easy to use

What do you dislike most about this product?

I have had zero issues with N‑able RMM and the software is great.

What recommendations would you give to someone considering this product?

I recommend N‑able RMM for its capabilities more so when it comes to remote monitoring and management

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Shawn M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

A game changer for IT management.

Likeliness to Recommend

10 /10

What differentiates N‑sight RMM from other similar products?

The ease and quality of support. If I ever have an issue or even a question all I have to do is click the icon for chat support and I am immediately connected to someone who can help.

What is your favorite aspect of this product?

The ease at which it reduces the need for a myriad of other IT solutions into a single product. Patch Management, scripting, automation, AD management, backup, Intune even Anti Virus and EDR. We do not use all of the features but I really wish we did as having everything under a single pane of glass make systems management a breeze.

What do you dislike most about this product?

I wish this product had better support for macos. While it does to some degree and they are improving it I believe it could be better.

What recommendations would you give to someone considering this product?

Give it a try you will not be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

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