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Mindmatrix

Mindmatrix

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Mindmatrix
8.3 /10

What is Mindmatrix?

Mindmatrix is an integrated software designed to enable direct sales, independent reps and Indirect Sales channels worldwide. The Mindmatrix software is a unique platform that brings specific essential elements of sales success together, helping companies sell faster.

Company Details


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Awards & Recognition

Mindmatrix won the following awards in the Marketing Platforms - Midmarket category

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Mindmatrix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mindmatrix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mindmatrix?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 94

Advanced Campaign Management

98

Email Marketing Automation

98

Marketing Operations Management

97

Social Media Marketing Management

97

Multi Channel Integration

94

Community Marketing Management

93

Marketing Asset Management

93

Marketing Analytics

93

Marketing Workflow Management

91

Advanced Data Segmentation

91

Mobile Marketing Management

91

Vendor Capability Ratings

Average 91

Ease of Customization

94

Usability and Intuitiveness

93

Ease of IT Administration

93

Ease of Implementation

93

Quality of Features

93

Ease of Data Integration

91

Vendor Support

90

Breadth of Features

90

Business Value Created

89

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

87

Mindmatrix Reviews

Tristan Iñaki W.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Worth the investment

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

A unifying platform called Mindmatrix was developed to include and empower our community of direct, indirect, and alliance partners. We've been successfully using it throughout our whole business for a while now. It makes streamlining all of our management tasks simple for us, and it has helped us handle everything effectively and safely.

What is your favorite aspect of this product?

Our salespeople can quickly create advertising pamphlets and e - mail marketing thanks to Mindmatrix. They are more efficient in the business and can better service their clients thanks to Mindmatrix. And it's only one of the numerous advantages that Mindmatrix provides. Their interaction with already-installed CRM systems aids in maintaining data synchronization between various apps.

What do you dislike most about this product?

If you've not designed emails, websites, or campaigns before, it might be challenging. There are occasionally mistakes in the blog posts' wording, grammar, or phrasing. Assistance has also not responded quickly when there is a problem, but my account representative has managed to resolve it in the end.

What recommendations would you give to someone considering this product?

Our various sales members of the team, some of whom work within our office and others remotely, need a sales management tool that was adaptable and intelligent. After much investigation, we settled on Mindmatrix. They provided fantastic support and maintenance, and their sales management software satiated all of our needs.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Katiria R.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

Unique features, but a bit complicated

Likeliness to Recommend

7 /10

What differentiates Mindmatrix from other similar products?

Some unique features that can help you understand your target audience. It has helped the business a lot by keeping track of campaigns analytics.

What is your favorite aspect of this product?

Being on this business, people barely have the time to create something nice and appealing to customers eyes like they have provided me. They have saved me a TON of time and work with their services. I would definitely recommend.

What do you dislike most about this product?

It was a bit hard to understand at first so I had to open multiple customers service tickets and they took some time is responding to my request. Other than that, I have no complaints as I'm still learning the ropes!

What recommendations would you give to someone considering this product?

It will serve you good!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity
  • Helps Innovate

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