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Mindmatrix

Mindmatrix

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Mindmatrix
8.3 /10

What is Mindmatrix?

Mindmatrix is an integrated software designed to enable direct sales, independent reps and Indirect Sales channels worldwide. The Mindmatrix software is a unique platform that brings specific essential elements of sales success together, helping companies sell faster.

Company Details


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Awards & Recognition

Mindmatrix won the following awards in the Marketing Platforms - Midmarket category

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Mindmatrix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mindmatrix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mindmatrix?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 94

Advanced Campaign Management

98

Email Marketing Automation

98

Marketing Operations Management

97

Social Media Marketing Management

97

Multi Channel Integration

94

Community Marketing Management

93

Marketing Asset Management

93

Marketing Analytics

93

Marketing Workflow Management

91

Advanced Data Segmentation

91

Mobile Marketing Management

91

Vendor Capability Ratings

Average 91

Ease of Customization

94

Usability and Intuitiveness

93

Ease of IT Administration

93

Ease of Implementation

93

Quality of Features

93

Ease of Data Integration

91

Vendor Support

90

Breadth of Features

90

Business Value Created

89

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

87

Mindmatrix Reviews

Fons J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

High value and robust software

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Our salespeople can quickly create advertising brochures and email campaigns thanks to Mindmatrix. They are more efficient in the field and can better service their clients thanks to Mindmatrix. And it's only one of the numerous advantages that Mindmatrix provides.

What is your favorite aspect of this product?

The email drip campaigns and social networking drip campaigns are good for maintaining our industry's public face, and I like them. The dashboards are practical for creating fresh marketing plans because they are simple to utilize and comprehend. The automation has made a significant difference for our marketing and sales teams. The tool has generated enough growth to be profitable.

What do you dislike most about this product?

We discovered several flaws in the program during the implementation phase, but the company appears to be making fantastic progress in fixing them. There is occasionally a learning curve when utilizing it. No pre-post-post review mechanism appears to exist to ensure that campaign aspects like text and visuals populate correctly.

What recommendations would you give to someone considering this product?

Due to the fact that it is an enterprise product, it has a staggering array of functionality. Their assistance has always helped and demonstrated how to utilize the software if I wasn't sure how to accomplish something. It keeps us current with leads and prospects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Achiles G.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Provides great functionalities.

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

With Mindmatrix, channel training partners and salespeople may speed up turnaround times, boost income, and enhance sales. Mindmatrix assists teams with sales onboarding and training, and it offers tools for sales automating that speed up the tracking, connecting, responding to, and closing of prospects.

What is your favorite aspect of this product?

With my small staff, I would never have the time to create, design, publish, and track my email and social media campaigns. We now have a reliable, expert method of communicating with our audience thanks to MindMatrix. The biggest advantage is that we currently have a strong communications strategy in place however it is still early in its implementation, so it is too soon to tell how it will affect sales.

What do you dislike most about this product?

Since no PRM is flawless, in order to personalize any features, a ticket must be sent for a response or further development. Nevertheless, the majority of what we can create is adequate for serving Partners. Both the waiting period for some tickets and the order in which they are handled are not optimal.

What recommendations would you give to someone considering this product?

It is simple to assess the training's efficacy because to its built-in visibility tools and data. Playbooks serve as your salespeople's personal sat nav, giving them the precise instructions they need to close a lead. It automates routine but crucial actions like sending follow-up emails or posting updates on social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Adam M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Solid and effective software.

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Extreme insight into the lead to revenue cycle, content utilization, and campaign efficacy is provided to marketing departments. Additionally, it aids in automating partner relationship management, channel partner marketing, partner enablement, partner concierge services, and email and social media marketing.

What is your favorite aspect of this product?

The application has fulfilled its promise to give us pertinent content and an automated method of distribution. It saves a ton of time. The fact that Zeba has been so professional, accommodating, helpful, and pleasant to work with is what's most crucial. Without her assistance in resolving some serious application-related problems, I would have canceled our subscription months ago.

What do you dislike most about this product?

Any CRM's internal operations are challenging, much like creating or changing material, and it's likely the feature that frustrates users the most with Mindmatrix's platform. It's not terrible; there is just a learning curve, just as with anything else. This is lessened by the help offered by your marketing account representative and the support staff, who will also create material with or for you.

What recommendations would you give to someone considering this product?

Although the technology is fantastic on its own, execution, strategic planning, and user onboarding will be the obvious ways to gain a return on investment. By utilizing information that our vendors have already developed, their extensive content library for IT service providers helps us save time and money. We don't have to design or manage campaigns because of their concierge service, which frees us up to concentrate on strategy and outcomes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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