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Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Sharepoint

Composite Score
8.8 /10
CX Score
9.1 /10

What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
87%
Conflict Resolution:
90%
Strategy & Innovation:
89%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

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2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Document Sharing

87

Document Hosting

87

Security and Access Control

85

Access Tracking

84

Version Control

84

Editor Functions

84

Searchability

83

Check Out Check in

82

Publication Workflow

81

Metrics and Reporting

81

Indexing and Classification

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

78

Microsoft Sharepoint Reviews

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2025

Microsoft SharePoint great for internal use

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ssewannonda K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Fantastic Document management software

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Excellent document management

What is your favorite aspect of this product?

It is secure and compliant

What do you dislike most about this product?

It can be complex to setup and administer

What recommendations would you give to someone considering this product?

It is extremely powerful platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Victoria O.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Robust Content Hub—But Set It Up Right

Likeliness to Recommend

8 /10

What differentiates Microsoft Sharepoint from other similar products?

SharePoint isn’t just file storage—it’s a full collaboration and content management hub. What makes it stand out is how deeply it integrates with Microsoft 365. Unlike tools like Google Drive or Dropbox, it’s built for internal portals, project hubs, and document versioning at scale—great when you’re handling layered campaigns and working across teams.

What is your favorite aspect of this product?

I was brought into a client’s SharePoint workspace to help launch a content strategy rollout. I didn’t expect much, but once I got the hang of the layout, it became a command center—briefs, calendars, SOPs, all versioned and in one place. Being able to comment directly on docs, track changes, and access older versions saved so much time compared to digging through email threads or outdated files.

What do you dislike most about this product?

It’s not immediately intuitive. The folder structures can get deep and confusing, especially for a new user. Also, syncing with OneDrive can be hit-or-miss. Without good setup or training, it’s easy to miss the best features.

What recommendations would you give to someone considering this product?

Use it to centralize campaign assets, team documentation, and SOPs—then link it to Teams for daily collaboration. Set up clear folders and naming conventions early to avoid confusion later. And take 30 minutes to explore its version history and permission settings—they’re incredibly useful once you know they exist.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Reliable

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