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Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Power Automate

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Power Automate
8.8 /10

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details


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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative
5% Neutral
91% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Reliable
  • Saves Time

Feature Ratings

Average 82

Automation Apps

85

Role-Based Access

84

Code-Free Programming

83

Concurrent Work

83

Central Deployment

83

Unsupervised Launch

83

Performance Monitoring

83

Action Logging

82

Native AI

80

Sentiment Analysis

80

User Libraries

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

82

Ease of IT Administration

82

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Availability and Quality of Training

78

Vendor Support

75

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Issac P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

An easy to use RPA Platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Its easy to use contains inbuilt with suppot to microsoft products such as Teams ,Sharepoint,SQL Server Easy to setup chatbots in Teams which is the most unique feature of Power Automate.

What is your favorite aspect of this product?

Every activity is drag and drop based ,minimal programming knowledge required to develop a fully functional robot. The pricing is very cheap compared to other competitors for enterprise deployement Action logging easily helps to track bugs during bot failures.

What do you dislike most about this product?

The UI is a bit crowded compared to other RPA products and creating complicated flows with multiple if else statements becomes very hard to debug.

What recommendations would you give to someone considering this product?

It is easy to use and quite cheap compared to other RPA products

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Bilal K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, best for automation

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Easy to use, not very complex to use.

What is your favorite aspect of this product?

Automation of apps

What do you dislike most about this product?

Nothing, we love the product

What recommendations would you give to someone considering this product?

Ultimate solution to your automation needs

Pros

  • Trustworthy
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Ikbal M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Gives laymen the pleasure of making code work!

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

This is the end user tool which I see simplifying the lives of many where laborious tasks are required. You can schedule flows to run at unsavoury times and push this information to your choice, You can integrate MANY apps to connect with flow especially in the Microsoft domain. There are ready made template which you can simply use with one click OR customise your own. I connected MS Form with SharePoint and then pushed this data straight into Power BI Dashboard!

What is your favorite aspect of this product?

The fact that I can link with MS Form, MS Power BI, MS Team and get each of these applications talking to each other and sharing information. Literally reducing my daily tasks by a significant amount. I loved the fact that I was able to trigger a customised email using Flow to be sent from our departments mailbox so as i was getting data in, I would send a customised message to the individual with a response and then create a Task automatically and assigning to the person using MS Teams

What do you dislike most about this product?

There isn't much to dislike, the only one negative thing will be that if you dont share the Flow and something goes wrong then the entire chain is in pause until you fix it

What recommendations would you give to someone considering this product?

do NOT use for Business Critical applications! Flows to go wrong and at times I have found myself problem solving where it has gone wrong when it once worked and being an end user tool, the IT department will not support with end user problems unless there is some fundamental flaws with the functionality. Its like having MS Word but there is no IT support for this. But use this for day to day tasks where you get information from one place and need to use it for another purpose.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

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