Less Annoying CRM Customer Reviews 2024

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Less Annoying CRM

Composite Score

8.3 /10

CX Score

8.6 /10

26 Reviews Write a Review

What is Less Annoying CRM?

A simple CRM built just for small businesses. Thousands of small businesses use Less Annoying CRM to manage contacts, track leads, and stay on top of follow-ups.

Company Details

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Awards & Recognition

Less Annoying CRM won the following awards in the Customer Relationship Management - Small Business category

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2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

4 Top Rated Features

2023

Less Annoying CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Less Annoying CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

4
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Less Annoying CRM?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Feature Ratings

Average 82

Account and Contact Management

Collaboration

Lead Management

Customer Service Management

Sales Management

Activity and Workflow Management

Telephony and Call Center Management

Mobile

Analytics and Reporting

Quote Contract and Proposal

Marketing Management

Vendor Capability Ratings

Average 82

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Less Annoying CRM Reviews

Michael P M.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Excellent Value, Great Support, Great Management

Likeliness to Recommend

10 /10

What differentiates Less Annoying CRM from other similar products?

They do a great job of support (not true with many other vendors). Good Value.

What is your favorite aspect of this product?

Support is the absolute best.

What do you dislike most about this product?

I wish there was more ability to change screen by type of contact

What recommendations would you give to someone considering this product?

Consider if very seriously. It is a good product at an honest price point.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Gary L.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

It is what it says it is "Less Annoying"

Likeliness to Recommend

10 /10

What differentiates Less Annoying CRM from other similar products?

It is simple. Most CRM's are part-time jobs. This does exactly what I need. Contact management, notes, tasks, and reminders.

What is your favorite aspect of this product?

The simplicity and ease of use.

What do you dislike most about this product?

Not a deal-breaker but a little more robust reporting would be a welcome addition.

What recommendations would you give to someone considering this product?

Use it. It's simple, gives just what you need without all the extras that never get used. Great mobile interface and integrates with google and outlook.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Commodity Features

Ken C.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Extremely easy to use and very affordable.

Likeliness to Recommend

9 /10

What differentiates Less Annoying CRM from other similar products?

The product is painfully simple to use and install.

What is your favorite aspect of this product?

It's simplicity

What do you dislike most about this product?

Nothing, really. I love it.

What recommendations would you give to someone considering this product?

If you're a small company looking for a simple solution, LA CRM is perfect.

Pros

Trustworthy
Efficient Service
Caring
Saves Time

How We Deliver

Less Annoying CRM

What is Less Annoying CRM?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Less Annoying CRM Ratings

93 Likeliness to Recommend

4 Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Less Annoying CRM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Customer Service Management Includes case and ticket management, automatic escalation rules, advanced resolution tools, multi-channel integration, and in-band response capabilities.

Sales Management Lead gen, pipeline management, team & geography-based assignment. Compensation & contract management. Ability to pull customer data from the social cloud.

Activity and Workflow Management Text or code-based and visual workflow designers.

Telephony and Call Center Management Computer-telephony integration for bringing call info into the CRM suite. Advanced call recording, scripting, queuing, and Interactive Voice Response (IVR).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Quote Contract and Proposal Includes web portals, quoting capabilities, order tracking and fulfillment, and rapid deployment templates for e-commerce sites.

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Less Annoying CRM Reviews

Michael P M.

Excellent Value, Great Support, Great Management

Likeliness to Recommend

Pros

Gary L.

It is what it says it is "Less Annoying"

Likeliness to Recommend

Pros

Cons

Ken C.

Extremely easy to use and very affordable.

Likeliness to Recommend

Pros

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Title

4
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Feature Ratings

Account and Contact Management

Collaboration

Lead Management

Customer Service Management

Sales Management

Activity and Workflow Management

Telephony and Call Center Management

Mobile

Analytics and Reporting

Quote Contract and Proposal

Marketing Management

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration