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Kinaxis RapidResponse Logo
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Kinaxis

Kinaxis RapidResponse

Composite Score
7.1 /10
CX Score
7.7 /10
Category
Kinaxis RapidResponse
7.1 /10

What is Kinaxis RapidResponse?

Delivered as a unified set of configurable applications, Kinaxis RapidResponse® provides supply chain planning and analytics capabilities that create the foundation for managing multiple, interconnected supply chain management and S&OP processes.

Company Details


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Kinaxis RapidResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kinaxis RapidResponse?

8% Negative
0% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Continually Improving Product
  • Inspires Innovation

Cons

  • Less Transparent

Feature Ratings

Average 70

Forecasting and Planning

82

Collaboration

81

Order Management

78

Inventory Management

76

Demand Planning

75

Procurement Management

74

Shipping Management

72

Supplier Management

70

Manufacturing Planning and Production

70

Returns Management

66

Transportation Management

64

Vendor Capability Ratings

Average 73

Business Value Created

82

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Customization

76

Quality of Features

75

Product Strategy and Rate of Improvement

71

Ease of IT Administration

69

Ease of Data Integration

68

Ease of Implementation

66

Availability and Quality of Training

64

Vendor Support

63

Kinaxis RapidResponse Reviews

Dana P.

  • Role: Operations
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic product and very user friendly

Likeliness to Recommend

10 /10

What differentiates Kinaxis RapidResponse from other similar products?

Ease of use and functionality

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Wish we had more of the modules and the cost of adding modules

What recommendations would you give to someone considering this product?

Go for it! But invest in all you need up front

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Always on and quick results

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Critical to how we run our businesses

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Caring
  • Acts with Integrity
  • Includes Product Enhancements

Cons

  • Less Efficient Service
  • Less Transparent
  • Less Effective Service

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