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Kinaxis

Kinaxis RapidResponse

Composite Score

7.1 /10

CX Score

7.7 /10

15 Reviews Write a Review

What is Kinaxis RapidResponse?

Delivered as a unified set of configurable applications, Kinaxis RapidResponse® provides supply chain planning and analytics capabilities that create the foundation for managing multiple, interconnected supply chain management and S&OP processes.

Company Details

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Kinaxis RapidResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kinaxis RapidResponse?

8% Negative

0% Neutral

92% Positive

Pros

Helps Innovate
Reliable
Continually Improving Product
Inspires Innovation

Cons

Less Transparent

Feature Ratings

Average 70

Forecasting and Planning

Collaboration

Order Management

Inventory Management

Demand Planning

Procurement Management

Shipping Management

Supplier Management

Manufacturing Planning and Production

Returns Management

Transportation Management

Vendor Capability Ratings

Average 73

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Vendor Support

Kinaxis RapidResponse Reviews

Heni T.

Role: Information Technology
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Strong algorithms, easy to customize

Likeliness to Recommend

9 /10

What differentiates Kinaxis RapidResponse from other similar products?

Great data model, Strong algorithms, easy to customize

What is your favorite aspect of this product?

Web version, sypply planning

What do you dislike most about this product?

RE login eacg time I leave the computer for few minutes

What recommendations would you give to someone considering this product?

little bit expensive but great tool

Pros

Continually Improving Product
Caring
Helps Innovate
Reliable

Devon F.

Role: Operations
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

Great product, but adoption is difficult.

Likeliness to Recommend

8 /10

What differentiates Kinaxis RapidResponse from other similar products?

Scenario planning; concurrent planning

What is your favorite aspect of this product?

scenario planning

What do you dislike most about this product?

Need more available training at lower cost. The barrier to entry is very high for the average planner. Guides on Knowledge Network give basic definitions of search results, but lack details on why one selection is more preferrable based on business needs.

What recommendations would you give to someone considering this product?

Invest heavily in development and training.

Pros

Respectful
Client Friendly Policies
Acts with Integrity
Helps Innovate

Cons

Security Frustrates
Wastes Time

Heni T.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

Easy to use, to customize

Likeliness to Recommend

8 /10

What differentiates Kinaxis RapidResponse from other similar products?

Easy to customize, accuracy, web version

What is your favorite aspect of this product?

Web version screen, rapidity

What do you dislike most about this product?

When it disconnects quickly when I don’t use for few minutes

What recommendations would you give to someone considering this product?

Use web version

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

How We Deliver

Kinaxis RapidResponse

What is Kinaxis RapidResponse?

Company Details

Need Assistance?

Kinaxis RapidResponse Ratings

83 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Kinaxis RapidResponse?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Order Management Includes order entry, order processing, order tracking, and parts management.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Kinaxis RapidResponse Reviews

Heni T.

Strong algorithms, easy to customize

Likeliness to Recommend

Pros

Devon F.

Great product, but adoption is difficult.

Likeliness to Recommend

Pros

Cons

Heni T.

Easy to use, to customize

Likeliness to Recommend

Pros

Most Popular Kinaxis RapidResponse Comparisons

Oracle Supply Chain Management

SAP Supply Chain Management

Microsoft Dynamics 365 ERP

DELMIA Quintiq Supply Chain Planning

Körber

Arkieva

Title

Feature Ratings

Forecasting and Planning

Collaboration

Order Management

Inventory Management

Demand Planning

Procurement Management

Shipping Management

Supplier Management

Manufacturing Planning and Production

Returns Management

Transportation Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Vendor Support