What is Key Survey?
Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
2
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Key Survey?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Templates & Question Library
Data Analysis and Visualization
Multi-Media Support
Role and User Management
3rd-Party Integrations
APIs and Integration
Customizable Branding
Mobile Support
Multi-Channel Distribution
Questionnaire Design/Survey Builder
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Key Survey Reviews
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2021
Quick and easy surveys.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
An excellent and intuitive interface!
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Sandra C.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
one of the easiest products to use
Likeliness to Recommend
What differentiates Key Survey from other similar products?
super easy to use
What is your favorite aspect of this product?
customer support is good
What do you dislike most about this product?
poor layout and design management
What recommendations would you give to someone considering this product?
price is higher than competitors
Pros
- Caring
- Over Delivered
- Helps Innovate
- Reliable