What is Key Survey?
Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
2
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Key Survey?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Templates & Question Library
Data Analysis and Visualization
Multi-Media Support
Role and User Management
3rd-Party Integrations
APIs and Integration
Customizable Branding
Mobile Support
Multi-Channel Distribution
Questionnaire Design/Survey Builder
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Key Survey Reviews
Aviral G.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Aug 2022
Easy to use yes the price can be be more affordabl
Likeliness to Recommend
What differentiates Key Survey from other similar products?
flexible in most of the features to use,
What is your favorite aspect of this product?
getting feedback is very important from your customers and there are not many useful tools in the market which allows you to capture your customer feedback in a simple and easy way
What do you dislike most about this product?
sometimes your survey email can to spam or junk folder of your customer so have to get your keysurvey email whitelist.
What recommendations would you give to someone considering this product?
It is a nice tool to get the feedback from customers and work on your improvement areas
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
Amari A.
- Role: Student Academic
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2022
Easy to use
Likeliness to Recommend
What differentiates Key Survey from other similar products?
The many different capabilities
What is your favorite aspect of this product?
How easy it is to use
What do you dislike most about this product?
There should be more features
What recommendations would you give to someone considering this product?
I would tell them to use it because it is easy
Pros
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Saves Time
Harshita N.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Aug 2022
Very User friendly product!!
Likeliness to Recommend
What differentiates Key Survey from other similar products?
It's easy and doesn't require much time
What is your favorite aspect of this product?
Questions are objective type and doesn't not take much time
What do you dislike most about this product?
There is nothing at the moment that I don't like about this product
What recommendations would you give to someone considering this product?
It's easy,user friendly,less time consuming
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing