What is Key Survey?
Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
2
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Key Survey?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Templates & Question Library
Data Analysis and Visualization
Multi-Media Support
Role and User Management
3rd-Party Integrations
APIs and Integration
Customizable Branding
Mobile Support
Multi-Channel Distribution
Questionnaire Design/Survey Builder
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Key Survey Reviews
Sarah J.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and with good pricing
Likeliness to Recommend
What differentiates Key Survey from other similar products?
Besides survey collection, it is also outstanding in analyzing the results.
What is your favorite aspect of this product?
The intuitive results analysis platform.
What do you dislike most about this product?
The user community is still small but growing.
What recommendations would you give to someone considering this product?
Key survey has great pricing, is effective and robust. I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Harris J.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
What a reliable survey tool
Likeliness to Recommend
What differentiates Key Survey from other similar products?
Key Survey is easy to use and offers a wide range of templates of different niches. It doesn't matter on the kind of survey you need to conduct, you will get enough questionnaire template to choose from. When it comes to implementation, the tool is easy to implement and use. You are able to create polls and survey question with a click of a button.
What is your favorite aspect of this product?
The dashboard contains all the functionality buttons which makes it interesting to use. You can also send questions to respodent using text messages which makes it easier to reach a large audience.
What do you dislike most about this product?
Nothing is annoying about the tool, its a tool to look forward to always.
What recommendations would you give to someone considering this product?
use the tool as its effective and efficient in data collection.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kyler M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Useful Platform Extensive Research
Likeliness to Recommend
What differentiates Key Survey from other similar products?
Key Survey is useful in collecting all the business details through research.
What is your favorite aspect of this product?
Key Survey is progressive in enhancing high business research.
What do you dislike most about this product?
Key Survey is dedicated in collecting in all the information for proper management.
What recommendations would you give to someone considering this product?
Key Survey is well focused and it gives companies elaborate research solutions.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring