What is Jobber?
Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jobber?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Quotes and Estimates
Service Scheduling
GPS Tracking
Online Booking
Mobile App
Application Integration
Billing and Invoice Management
Dashboards, Analytics and Reporting
Field Service Workflow Management
Field Sales Enablement
Field Service Knowledge Management
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Vendor Support
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Also Featured in...
Jobber Reviews
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2023
Easy to use!
Likeliness to Recommend
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
- Role: Operations
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted May 2023
You have to try
Likeliness to Recommend
Pros
- Client Friendly Policies
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
Tarini S.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Great to use
Likeliness to Recommend
What differentiates Jobber from other similar products?
Easy to use and understand
What is your favorite aspect of this product?
Outlay is great
What do you dislike most about this product?
Pricing is a little expensive for small businesses
What recommendations would you give to someone considering this product?
The pricing should be reduced a little
Pros
- Continually Improving Product
- Performance Enhancing
- Saves Time
- Friendly Negotiation
Cons
- Inhibits Innovation
- Less Caring
- Under Delivered
