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Jama Software Inc

Jama Connect

Composite Score
8.5 /10
CX Score
8.2 /10
Category
Jama Connect
8.5 /10

What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details


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Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

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Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Version Management

89

Artifact Management

89

Traceability

89

Collaboration

88

Reusability

88

Change Management

86

Test Case Generator

84

Visual Analysis and Design

84

Agile Work Management

83

Task Prioritization

82

Certification Templates

80

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Vendor Support

88

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Quality of Features

84

Ease of Data Integration

83

Business Value Created

82

Breadth of Features

82

Ease of Customization

81

Product Strategy and Rate of Improvement

79

Jama Connect Reviews

Alan M.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Intuitive product tackling complex needs

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

Easier to customize and use.

What is your favorite aspect of this product?

Traceability and customizations. Its also very easy to keep an overview of all artifacts (needs, requirements, architecture, specifications) on the sidebar.

What do you dislike most about this product?

Safety Risk Management. Needs more automation such as autofilling risk scores.

What recommendations would you give to someone considering this product?

Anyone that wants to spin up a requirements management system quickly without much overhead should consider this product.

Pros

  • Effective Service
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Fred S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Amazing product that grows with organizations!

Likeliness to Recommend

10 /10

What differentiates Jama Connect from other similar products?

Software like this is usually bloated and at times integrated with other key products that may not have a need for the company administering them. You can piece out Jama and use it to your organization' content. That is one thing that is key for us. The navigability is also important. You are not bottlenecked to use certain workflows. It's open ended and that is very important.

What is your favorite aspect of this product?

Ease of use and customization. Without a doubt, there are a lot of "features" to this tool. Too much simplicity in these tools means not enough power. Jama, however, takes it to the next level of offering so much feature tightly woven into a product that does not seem big but it is. And we love that!

What do you dislike most about this product?

1. Some search and replace functions as well as other administrative level tools for high volume assets would be a plus. 2. Session tokens seem to either expire or die out so if you have multiple sessions opened, some changes won't apply sometimes or Save button get's locked out. 3. Sometimes some assets are locked when they should not be. This may be related to #2. It's also the nature of having a web SAAS but those are some kinks we've seen. 4. Better implementation of a "power tool" for querying searches across different mediums (such as requirements and test cases) etc

What recommendations would you give to someone considering this product?

1. Assess your current organizations' needs and do some predictive analysis on all areas of your app design and consider what you need before jumping into any tool even this one. 2. Consider the volume you will have vs. what the cost of the tool is 3. Consider customization needs as well as needs for plugging in to other technologies such as ALM, Automation, Build Control, etc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Richard C.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Requirements Management & Collaboration Made Easy

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

Jama makes managing requirements much easier. We were using SharePoint before, putting everything into a shared Excel file. It limited our ability to collaborate, which is what makes Jama way better. I don't have to send additional emails or set up meetings to open the Excel doc and run through requirement questions with my team. We can all work on it together or separately. I get notified when requirements are added and updated, which is very nice.

What is your favorite aspect of this product?

Requirements traceability is the big win here for me. I can see where the requirement came from, who authored it, if it's been changed, and if our team used it in design. And the collaboration is just wonderful. Now everyone can review and edit congruently, which wasn't the case with Microsoft Excel in SharePoint. Search feature is great also, as long as you're using tags.

What do you dislike most about this product?

I don't love the reporting. It doesn't provide enough useful reports, or provide me tools to create the reports I really need. I usually create my own reports in Excel, which just adds additional time to my workload.

What recommendations would you give to someone considering this product?

Jama works best with the enterprise license. If you don't get this license, you won't be able to really access all of Jama's features, such as working congruently as a team.

Pros

  • Client Friendly Policies
  • Fair
  • Acts with Integrity
  • Client's Interest First

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