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Jama Software Inc

Jama Connect

Composite Score

8.4 /10

CX Score

8.6 /10

33 Reviews Write a Review

What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Application Lifecycle Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

0% Negative

4% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Client Friendly Policies

Feature Ratings

Average 84

Resource Planning

Workflow Management

Visual Analysis Design

Artifact Management

Bug Tracking & Issue Mgmt

Analytics and Reporting

Automation

Traceability

Agile Work Management

ALM Integration

Managed Artifact Repository

Vendor Capability Ratings

Average 81

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Requirements Management

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Jama Connect Reviews

Khalil S.

Role: Consultant
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2024

Great tool, easy to use but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

Intuitive and ease of use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Financial cost

What recommendations would you give to someone considering this product?

If you have the budget it’s worthy

Pros

Caring
Respectful
Friendly Negotiation
Helps Innovate

Aman B.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Outstanding Product

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality

What is your favorite aspect of this product?

Ease of IT administration

What do you dislike most about this product?

Bit Pricey as compared to other tools

What recommendations would you give to someone considering this product?

you can go fpor this product

Pros

Reliable
Unique Features
Effective Service
Caring

Hope S.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

All documents in one place with Jama

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

This is an excellent tool. Any client or company can save and access the documents they need. Using it is very simple and safe.

What is your favorite aspect of this product?

I like that everything I need, including documents, can be stored in one convenient place. Entering a keyword allows you to search for any required document. Standard operating procedures are interdependent.

What do you dislike most about this product?

There are cases where the keywords feature does not work correctly. Provides a wide range of documents. When opened, the huge tool takes a little longer to load.

What recommendations would you give to someone considering this product?

Each and every procedure or client can get all the documentation they need in one convenient place. It is a safe and easy-to-use program. Searches for individual documents can be performed using any keyword.

Pros

Reliable
Efficient Service
Helps Innovate
Enables Productivity

How We Deliver

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Jama Connect Ratings

87 Likeliness to Recommend

1 Since last award

92 Plan to Renew

2 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Requirements Management

Jama Connect Reviews

Khalil S.

Great tool, easy to use but a bit pricey.

Likeliness to Recommend

Pros

Aman B.

Outstanding Product

Likeliness to Recommend

Pros

Hope S.

All documents in one place with Jama

Likeliness to Recommend

Pros

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Title

1
Since last award

2
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Feature Ratings

Resource Planning

Workflow Management

Visual Analysis Design

Artifact Management

Bug Tracking & Issue Mgmt

Analytics and Reporting

Automation

Traceability

Agile Work Management

ALM Integration

Managed Artifact Repository

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support