What is Instana?
Monitor any application, service, or request with Instana Application Performance Monitoring.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Instana?
Pros
- Trustworthy
- Enables Productivity
- Client Friendly Policies
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Application Metric Reporting
Server Monitoring
Cloud/On-Prem/Hybrid Deployment
Error Reporting
Domain-Agnostic AI/ML
Enterprise Cloud Platform Support
Automated Diagnostics
Application Request Tracing
Scalability
Application Discovery
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Ease of Data Integration
Quality of Features
Vendor Support
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Instana Reviews
Osmany T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
An Honest and Practical Review on Instana
Likeliness to Recommend
What differentiates Instana from other similar products?
Its high capability on AiOPs platform automation and ERP system management
What is your favorite aspect of this product?
APM , CI and RCA analysis
What do you dislike most about this product?
Nothing to complain as far as its performance is concerned
What recommendations would you give to someone considering this product?
I would like urge all who has not implemented it to do it ASAP
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Gillian C.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Apr 2023
" Instana IT Enterprise Product Has it all "
Likeliness to Recommend
What differentiates Instana from other similar products?
Reliability on process analysis, RCA, RUM APM and RPA. ERP system automation.
What is your favorite aspect of this product?
QS and user satisfaction
What do you dislike most about this product?
Nothing to complain since it has been of mega support in various sectors
What recommendations would you give to someone considering this product?
May you all consider the best process observability option.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andes A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2023
$ MEGA AiOPs platform Automation "
Likeliness to Recommend
What differentiates Instana from other similar products?
• B.O/I.A.T on log analysis/branch skipping,RCA,RUM,APM , MLD ALand HI integrations. • G.I.A.T on AiOPs platform automation and onboard dashboard observability.
What is your favorite aspect of this product?
Being SSO/OCB login and privacy on business processess automations, analysis and reporting.
What do you dislike most about this product?
Nothing to be honest since it meets beyond we would expect.
What recommendations would you give to someone considering this product?
I would tell them of the best services upon implementing it.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable