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Infor ERP Logo
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Infor (US), LLC

Infor ERP

Composite Score
7.4 /10
CX Score
7.3 /10
Category
Infor ERP
7.4 /10

What is Infor ERP?

Infor cloud ERP solutions deliver industry-specific capabilities without extensive customizations or integrations by combining the Infor cloud platform built on infrastructure services from Amazon Web Services® (AWS®) and Infor OS. By migrating critical business applications to the cloud, organizations experience automatic upgrades that deliver the latest advances in enterprise functionality.

Company Details


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Awards & Recognition

Infor ERP won the following awards in the Enterprise Resource Planning - Enterprise category

Infor ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

82 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor ERP?

9% Negative
17% Neutral
74% Positive

Pros

  • Respectful
  • Reliable
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 80

Supply Chain Management

87

BI and Performance Management

85

Customer Relationship Management

84

Service Management

84

Accounting and Financial Management

83

Procurement Management

83

Human Capital Management

82

Governance Risk and Compliance

78

Job and Project Management

77

Industry Specific Capabilities

76

Analytics and Reporting

76

Vendor Capability Ratings

Average 78

Ease of Data Integration

84

Ease of Implementation

83

Quality of Features

83

Ease of IT Administration

83

Business Value Created

80

Availability and Quality of Training

80

Breadth of Features

78

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

75

Vendor Support

74

Ease of Customization

73

Infor ERP Reviews

Kevin G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Powerful Tool - Need Solid Training

Likeliness to Recommend

8 /10

What differentiates Infor ERP from other similar products?

Infor is a solid leader in the manufacturing industry.

What is your favorite aspect of this product?

The availability for integration is a key component for our business.

What do you dislike most about this product?

It takes time to get up to speed with it's vast capabilities. Once you do you are good to go. But getting there could be cumbersome without proper internal mentorship/training.

What recommendations would you give to someone considering this product?

Definitely consider this product. This product is easy to interface with from external applications and gives you many options. If you have a solid internal team you are good to go. Learn from the implementation team and grow from there. Worth it!

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shawn M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great product, easy to use

Likeliness to Recommend

7 /10

What differentiates Infor ERP from other similar products?

Reliability and functionality

What is your favorite aspect of this product?

Reporting, and dashboards

What do you dislike most about this product?

over customization

What recommendations would you give to someone considering this product?

keep it simple

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Respectful

Catalin M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates Infor ERP from other similar products?

Easy data integration

What is your favorite aspect of this product?

Very easy to be customized

What do you dislike most about this product?

not customer support to buy more licenses

What recommendations would you give to someone considering this product?

Overall it's a good product.

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

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