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iMind Logo
iMind Logo
Mind

iMind

Composite Score
7.6 /10
CX Score
7.7 /10
Category
iMind
7.6 /10

What is iMind?

iMind allows its users to set up video conferences with up to 200 speakers (video+audio) or up to 1000 speakers (audio). It allows holding 4-hours-long conferences free of charge. For instance, iMind released an opportunity for sharing the boards that allows all participants to edit them together during meetings and brainstorms. iMind has its own file storage and allows for scheduling work through the Timetable tool. Finally, you can reach your colleagues in 1 click with Contacts.

Company Details


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iMind Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iMind.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iMind?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Respectful

Feature Ratings

Average 91

Audio Conferencing VoIP

99

Screen Share

94

Video Conferencing

92

Audio Controls

88

Keyboard Mouse Control

84

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

87

Availability and Quality of Training

86

Ease of IT Administration

85

Breadth of Features

84

Usability and Intuitiveness

83

Vendor Support

82

Quality of Features

82

Ease of Implementation

79

Business Value Created

79

Ease of Customization

79

Ease of Data Integration

69

iMind Reviews

Kygo L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

extraordinary platform of the mind.

Likeliness to Recommend

9 /10

What differentiates iMind from other similar products?

Because having iMind as a work tool since, like other platforms, each of its functions has differences, that is why the programming of videoconferences motivates us to improve efficiently and, unlike others, you can learn more than you thought and therefore that we must take advantage of every moment that we are using it.

What is your favorite aspect of this product?

Its interface design is extraordinary and pleasing to the eye, it does not allow to have a good quality when it comes to working the experience in videoconferences and audios, they are of great help to be able to have a good development of what we want to influence, since it offers many functions one of them is the authorization to use the platform without the password to use it more easily.

What do you dislike most about this product?

In a great way I have no problem with the application when using the software, but I did have some problems with the internet connection, it showed some failures because something is cut off.

What recommendations would you give to someone considering this product?

I would recommend iMind because it works great and makes us have a level of service with good taste and its cost is not high, I can trust the application a lot because it is very orderly when it comes to working and safe.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2022

Quick creation of conferences.

Likeliness to Recommend

9 /10

What differentiates iMind from other similar products?

Quick creation of conferences and the ability to share multiple screenshots at once.

What is your favorite aspect of this product?

One-on-one calls. Convenient use and excellent communication quality during video conferences.

What do you dislike most about this product?

There is nothing wrong with the product. There are no obvious flaws.

What recommendations would you give to someone considering this product?

The product is very suitable for small teams as well as for large meetings (at a paid rate). If you work remotely or conduct courses online, the service will be very convenient for you, as the interaction with it is intuitive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Julia A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great program. It helped our company a lot

Likeliness to Recommend

9 /10

What differentiates iMind from other similar products?

Mind made it possible to hold weekly meetings with our staff members and board members. The ability to share the screen made it possible to focus on the progress of the members. The ability to see the faces of the people helped us to give proper feedback while sharing new ideas for our businesses during the meetings. One more feature that we were looking forward to having in our video conferencing solution was a safe and secure environment on which we can rely with our personal data and day to day meeting information. We ensured that Mind is highly secure and reliable.

What is your favorite aspect of this product?

It provides instant joining directly from any device, be it a laptop or a mobile phone. You simply have to open the browser and just login with the one time password on your number. It also allows us to host the meetings from our own company website. This acts more like an integration of the API and it’s a great feature brought up by Mind.

What do you dislike most about this product?

The only major drawback that the majority of our employees have is that the Mind background features on the video call are pretty much clunky for keying out the background of any user. It has irregular edges and noise so the employee tends to disappear and appear during the meeting several times.

What recommendations would you give to someone considering this product?

Our overall experience with the Mind video conferencing solutions was great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing