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Highspot Inc

Highspot

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Highspot
8.2 /10

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Company Details


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Awards & Recognition

Highspot won the following awards in the Sales Enablement category

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Highspot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Highspot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Highspot?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Sales Collateral Management

90

Application Integration

84

Onboarding and Training

84

Collaboration

84

Intelligent Search

84

Multi Device Capability

81

Content Analytics and Scoring

81

Next-Best-Action Recommendations

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Ease of Customization

85

Ease of IT Administration

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Availability and Quality of Training

82

Highspot Reviews

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Easy to use, but very pricey

Likeliness to Recommend

10 /10

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Saves Time

Frank T.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic Product and Trusted Partner

Likeliness to Recommend

10 /10

What differentiates Highspot from other similar products?

Ease of use and implementation and extremely great client experience and service

What is your favorite aspect of this product?

East of use

What do you dislike most about this product?

Analytics is improving

What recommendations would you give to someone considering this product?

Great product and service. They really care about your success, and once you have onboarded and start using the product, they continue to work with you to ensure success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Love using this tool.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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