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Helix ALM Logo
Helix ALM Logo
Perforce Software, Inc.

Helix ALM

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Helix ALM
8.0 /10

What is Helix ALM?

Manage all product development phases and artifacts—from requirements and user stories through QA cycles and deployment—with ONE SOLUTION.

Company Details


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Awards & Recognition

Helix ALM won the following awards in the Application Lifecycle Management category

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Helix ALM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Helix ALM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Helix ALM?

1% Negative
6% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Caring

Feature Ratings

Average 81

Agile Work Management

88

ALM Integration

86

Workflow Management

85

Bug Tracking & Issue Mgmt

83

Resource Planning

81

Analytics and Reporting

80

Managed Artifact Repository

80

Traceability

80

Automation

77

Artifact Management

77

Visual Analysis Design

73

Vendor Capability Ratings

Average 81

Ease of IT Administration

86

Quality of Features

83

Breadth of Features

82

Business Value Created

82

Ease of Implementation

82

Vendor Support

81

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Availability and Quality of Training

73

Helix ALM Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Easy to use

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Appreciates Incumbent Status
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First

Valentin H.

  • Role: Industry Specific Role
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Jira integration is only "partial" with added cost

Likeliness to Recommend

8 /10

What differentiates Helix ALM from other similar products?

It is an easy tool to set up, update and use.

What is your favorite aspect of this product?

I can see all work with minimum effort.

What do you dislike most about this product?

All cannot operate on multiple displays (all activity is in one window).

What recommendations would you give to someone considering this product?

Make sure that you understand the effort to migrate existing projects to the new platform.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Chris G.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Full Featured and Easy to Use

Likeliness to Recommend

8 /10

What differentiates Helix ALM from other similar products?

Can be used in regulated environments

What is your favorite aspect of this product?

Very helpful customer service

What do you dislike most about this product?

Some known issues persist across updates.

What recommendations would you give to someone considering this product?

Have a customer service representative walk you though the setup - they have great suggestions based on your desired workflow.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

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