Helix ALM Customer Reviews 2025 | Application Lifecycle Management

What is Helix ALM?

Manage all product development phases and artifacts—from requirements and user stories through QA cycles and deployment—with ONE SOLUTION.

Company Details

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Awards & Recognition

Helix ALM won the following awards in the Application Lifecycle Management category

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Service Experience
Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

4 Top Rated Features

2024

Service Experience

2024

4 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Helix ALM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Helix ALM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 2
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

95

Product Experience

89

Negotiation and Contract

96

Conflict Resolution

88

Strategy & Innovation

97

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 89%
Conflict Resolution:: 96%
Strategy & Innovation:: 88%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Helix ALM?

0% Negative

5% Neutral

95% Positive

Pros

Respectful
Reliable
Enables Productivity
Caring

Feature Ratings

Average 82

Workflow Management

86

ALM Integration

86

Agile Work Management

85

Resource Planning

85

Managed Artifact Repository

84

Bug Tracking & Issue Mgmt

84

Analytics and Reporting

83

Traceability

80

Artifact Management

79

Automation

77

Visual Analysis Design

74

Vendor Capability Ratings

Average 81

Breadth of Features

85

Ease of IT Administration

85

Vendor Support

83

Business Value Created

83

Quality of Features

82

Product Strategy and Rate of Improvement

81

Ease of Implementation

79

Ease of Customization

79

Usability and Intuitiveness

78

Ease of Data Integration

77

Availability and Quality of Training

76

Helix ALM Reviews

Sudheer A.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Reliable ALM Core with Room for Smart Improvement

Likeliness to Recommend

9 /10

What differentiates Helix ALM from other similar products?

Helix ALM's superior traceability, customizable workflows, and an integrated ALM suite, excelling in regulated settings.

What is your favorite aspect of this product?

No manual matrices: Auto-generates compliance docs

What do you dislike most about this product?

Slow, Hierarchical Navigation

What recommendations would you give to someone considering this product?

For regulated industries, Perforce ALM delivers unmatched traceability but suffers from outdated UX and complex setup—ideal for compliance needs, but expect manual workarounds. Test before committing

Pros

Reliable
Transparent
Includes Product Enhancements
Security Protects

Mohammed k.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

“Helix ALM: A Comprehensive and Customizable ALM S

Likeliness to Recommend

8 /10

What differentiates Helix ALM from other similar products?

What sets Helix ALM apart from similar products is its seamless end-to-end traceability, which ensures all development artefacts—requirements, test cases, and issues—are interconnected, enabling teams to track progress and identify gaps easily. Its high level of customization allows it to adapt to unique workflows, while its robust reporting and compliance features make it particularly suitable for regulated industries. Helix ALM integrates effortlessly with various development tools, promoting collaboration across teams and simplifying complex project management tasks.

What is your favorite aspect of this product?

My favourite aspect of Helix ALM is its powerful traceability feature, which connects requirements, test cases, and issues seamlessly throughout the project lifecycle. This ensures complete visibility into the development process, making it easier to identify dependencies, track changes, and maintain compliance with industry standards—all while enhancing team collaboration and efficiency.

What do you dislike most about this product?

One drawback of Helix ALM is its learning curve, particularly for new users unfamiliar with ALM tools. While the platform is highly customizable and feature-rich, navigating its interface and configuring workflows can be initially overwhelming without proper training or support. Streamlining the onboarding process and improving user-friendliness would enhance the overall experience.

What recommendations would you give to someone considering this product?

For those considering Helix ALM, I recommend leveraging the free trial to explore its features and assess how well it aligns with your team’s workflow. Take advantage of the available training resources and documentation to navigate the tool effectively. Additionally, if you’re in a regulated industry, focus on utilizing its traceability and reporting features to maintain compliance. Finally, ensure your team is prepared to invest time in the initial setup and customization to fully maximize the tool’s potential.

Pros

Helps Innovate
Continually Improving Product
Reliable
Effective Service

Kanika R.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Nice product and easy to integrate.

Likeliness to Recommend

9 /10

What differentiates Helix ALM from other similar products?

Easy tool with good UI.

What is your favorite aspect of this product?

Good responsiveness and robust.

What do you dislike most about this product?

No feature to highlight.

What recommendations would you give to someone considering this product?

All good as of now what we have used.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Helix ALM

What is Helix ALM?

Company Details

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Awards & Recognition

Helix ALM Ratings

87 Likeliness to Recommend

Up 2 Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Helix ALM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Helix ALM Reviews

Sudheer A.

Reliable ALM Core with Room for Smart Improvement

Likeliness to Recommend

Pros

Mohammed k.

“Helix ALM: A Comprehensive and Customizable ALM S

Likeliness to Recommend

Pros

Kanika R.

Nice product and easy to integrate.

Likeliness to Recommend

Pros

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Title

Up 2
Since last award

Feature Ratings

Workflow Management

ALM Integration

Agile Work Management

Resource Planning

Managed Artifact Repository

Bug Tracking & Issue Mgmt

Analytics and Reporting

Traceability

Artifact Management

Automation

Visual Analysis Design

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training