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Grammarly Business Logo Award Winner Product Badge
Grammarly Business Logo Award Winner Product Badge
Grammarly

Grammarly Business

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Grammarly Business
8.8 /10

What is Grammarly Business?

Grammarly Business is an AI-powered writing assistant that helps enterprises, organizations, and teams achieve their business objectives by improving communication quality, efficiency, and consistency. Grammarly’s communication assistance unlocks new performance levels by communicating more effectively wherever and however you work.

Company Details


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Awards & Recognition

Grammarly Business won the following awards in the AI Writing Assistants category

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Grammarly Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Grammarly Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

Down 3
Since last award

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
93%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Grammarly Business?

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1% Negative
6% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 82

Grammar and Spellcheck

90

Style and Tone Suggestions

84

Artificial Intelligence and Natural Language Processing

83

Auto-Completion and Predictive Text

82

Customization

81

Integration

81

Long Form Content Generation

81

Plagiarism Checker

80

Text Personalization

80

Article Summarizer

79

Collaboration

77

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Usability and Intuitiveness

83

Quality of Features

83

Business Value Created

82

Ease of Data Integration

81

Breadth of Features

80

Ease of IT Administration

80

Ease of Customization

80

Product Strategy and Rate of Improvement

78

Vendor Support

78

Availability and Quality of Training

77

Grammarly Business Reviews

Phebe O.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Outstanding product

Likeliness to Recommend

10 /10

What differentiates Grammarly Business from other similar products?

Grammarly Business integrates with tools commonly used in the business world, such as Google Workspace, Microsoft Office, Slack, and Salesforce, allowing teams to use the service within their existing workflows without interruption.

What is your favorite aspect of this product?

The combination of personalization and oversight helps improve overall communication quality while fostering a consistent, professional brand presence.

What do you dislike most about this product?

while Grammarly's plagiarism checker is useful, it is not as comprehensive as some standalone plagiarism detection tools.

What recommendations would you give to someone considering this product?

Grammarly Business could improve its plagiarism checker to make it more comprehensive and comparable to standalone plagiarism tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Evan F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

A helpful friend to improve your writing

Likeliness to Recommend

6 /10

What differentiates Grammarly Business from other similar products?

Grammarly Business stands out from similar products through its comprehensive and user-friendly approach to writing assistance. Its real-time grammar, spelling, and style suggestions go beyond surface-level corrections to enhance clarity, tone, and professionalism across team communications. The ability to create custom style guides is a key differentiator, ensuring brand voice consistency and alignment with organizational terminology.

What is your favorite aspect of this product?

Grammarly Business excels in team collaboration, offering admin controls and analytics that help monitor writing performance and ensure adherence to company standards. Its seamless integration with popular platforms like Microsoft Office, Google Workspace, and communication tools further enhances productivity by providing support wherever the team writes.

What do you dislike most about this product?

Deeper integrations with tools like Microsoft Teams or CRMs such as Microsoft Dynamics. This could streamline our workflows by enabling real-time suggestions directly within our daily tools.

What recommendations would you give to someone considering this product?

This is a great tool for collaboration and useful in creating better content for sure! If you're on Dynamics, don't expect as much integration as you'd like, though

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Helps Innovate

Tuot N.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Effective writing. Easy to use.

Likeliness to Recommend

9 /10

What differentiates Grammarly Business from other similar products?

Grammarly Business stands out with advanced AI-powered writing assistance, team collaboration tools, customizable style guides, tone adjustments, and seamless integration across platforms for professional communication.

What is your favorite aspect of this product?

My favorite aspect of Grammarly Business is its real-time writing feedback, which enhances clarity and tone while promoting consistent communication across teams through customizable style guides and advanced AI suggestions.

What do you dislike most about this product?

The lack of advanced multilingual support and occasional overcorrection in creative writing are the most noticeable drawbacks of Grammarly Business.

What recommendations would you give to someone considering this product?

Grammarly Business is ideal for teams seeking consistent, professional communication. Leverage its customizable style guides and integrations. Test with a free trial to ensure it aligns with your specific needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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