This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Looker Logo
Looker Logo
Google

Looker

Composite Score
8.5 /10
CX Score
8.9 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Up 2
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
89%
Conflict Resolution:
92%
Strategy & Innovation:
87%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
7% Neutral
91% Positive

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 80

Data Exploration and Visualization

84

BI Security

84

Operational Reporting Capabilities

83

Collaboration

83

Dashboard

83

Intelligent Alerts and Notifications

81

Self Service and Ad Hoc Capabilities

81

Data Connectors and Data Mashup

81

BI Platform Administration

80

Mobile

72

Vendor Capability Ratings

Average 77

Business Value Created

83

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

77

Usability and Intuitiveness

76

Ease of Customization

76

Vendor Support

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

73

Looker Reviews

Rupali S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

suited for advanced user rights.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker provides rather exact control over what every user may view and do.

What is your favorite aspect of this product?

We have configured roles so certain people may delve deeply into row-level data while others only view top-level summaries. This guards private information without sacrificing knowledge.

What do you dislike most about this product?

The permissions UI takes some getting used to and is not very straightforward.

What recommendations would you give to someone considering this product?

Looker provides powerful access governance if you require control and oversee several user tiers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features

Inderdeep S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

This tool Make data highly presentable

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

It makes data in amazing form which show the clear value of data and insights. We can put data and in it and makes in the form of chart and more. I can easily create effective reports.

What is your favorite aspect of this product?

I can easily create High quality dashboard by putting the data in this tool and easily fech the data from other sources like google analytics. Very easy and productive tool to present data in front of clients

What do you dislike most about this product?

There is no dislikes about this tool.

What recommendations would you give to someone considering this product?

Make data presentable in the form of report.

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Respectful

Dennis A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Looking Good with Looker!

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

In the fast-paced world of manufacturing, where data is constantly generated from machines, supply chains, and production lines, Looker has been a breath of fresh air. It doesn’t just visualize your data—it transforms it into a story you can act on. Unlike some tools that overwhelm you with dashboards, Looker feels intuitive and adaptable to our specific needs.

What is your favorite aspect of this product?

One of my favorite aspects is the drill-down functionality. It’s not just a static graph—you can dig deeper to uncover the "why" behind the numbers. When reviewing our production yield, I traced a recurring drop to a specific shift. It turned out to be an issue with operator training, and addressing it immediately boosted output.

What do you dislike most about this product?

The scheduling for report deliveries could use a bit more flexibility.

What recommendations would you give to someone considering this product?

Looker has enabled our team to become more data-driven without needing a full-time analyst. Managers are making informed decisions faster, and we’ve reduced inefficiencies by acting on real-time insights rather than gut instincts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Looker Comparisons