This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

84

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Naveen M.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Simplistic analytics but useful enough

Likeliness to Recommend

5 /10

What differentiates Google Forms from other similar products?

Simple hassle free product. Easy to use

What is your favorite aspect of this product?

The ability to insert images directly from Google Search

What do you dislike most about this product?

Could have more templates for customisation

What recommendations would you give to someone considering this product?

Gets the job done

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Fantastic product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fernando M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

excellent information gatherer

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The best thing is that it greatly outperforms the platforms that are and perform services similar to Google Forms, since it has a simple interface, visually pleasing and totally effective with respect to collecting information and being able to receive it without any problem, without intermediaries or nothing strange.

What is your favorite aspect of this product?

I know that this platform has been giving a good service for a long time, and I have been using it for only about 3-4 years, until now it has been very useful, it is very complete and serves to obtain all the necessary information that we want to collect from the people we love. survey or receive specific and direct information from the user

What do you dislike most about this product?

This platform has something that takes me a little out of my comfort zone by not being able to edit the template much and being limited I feel that I lose visualization but they are only my ideas since it is not verified. It is also technical support that takes a while to respond since I have had some synchronization failures and I have written to them

What recommendations would you give to someone considering this product?

I would recommend this to people who need to obtain information from certain people or groups, and so they can fill in all the information requested, making us obtain the necessary information, whether for a job, participate, surveys, among other things that can be done with GoogleForms. I recommend it more than anything because it has served me well and the platform has never let me down

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Google Forms Comparisons