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Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

5% Negative
5% Neutral
90% Positive

Pros

  • Security Protects
  • Efficient Service
  • Reliable
  • Respectful

Feature Ratings

Average 82

Online Learning

85

Content Creation

83

Classroom Management

83

Assessments and Quizzes

82

Course Management

81

Gradebook

80

Instructor Led Training

80

Student Collaboration

80

Content Management

79

Analytics and Reporting

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Usability and Intuitiveness

81

Business Value Created

81

Ease of Data Integration

80

Ease of Customization

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Google Classroom Reviews

Taylor C.

  • Role: Public Sector
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great to use in the classroom setting.

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google classroom is an inclusive software which allows online learning and collaboration to be done with easy for elementary, secondary and post secondary students.

What is your favorite aspect of this product?

The option of allowing google forms, google quizzes, directly into google classroom which students can access.

What do you dislike most about this product?

Overall, there isn’t much I dislike about google classroom. I find it easy to use, and students are most familiar with google classroom over other products.

What recommendations would you give to someone considering this product?

Great software to use with students in the classroom. Easy to use, inclusive, and allows for different accommodations to be inputted on each students individual classroom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jesse O.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Greate product with amazing features

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

The flexibility and easy to use platform

What is your favorite aspect of this product?

The user interface

What do you dislike most about this product?

The lack of automation in some features

What recommendations would you give to someone considering this product?

Automation in assignment

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Kevin O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Simple, easy, effective

Likeliness to Recommend

7 /10

What differentiates Google Classroom from other similar products?

It’s one of few effective k-12 online learning sites

What is your favorite aspect of this product?

It’s simple to use and made for everyone, anyone can learn to use it and it works

What do you dislike most about this product?

I’m not a fan of Google and their policies regarding privacy. I wish the design was more eye catching as well

What recommendations would you give to someone considering this product?

It’s a good product if you are in k-12 and some college classes but don’t get it unless you are an educator otherwise it serves no purpose

Pros

  • Unique Features
  • Acts with Integrity
  • Security Protects
  • Trustworthy

Cons

  • Leverages Incumbent Status
  • Less Inspiring
  • Less Respectful

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