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Globalscape Enhanced File Transfer Logo Award Winner Product Badge
Globalscape Enhanced File Transfer Logo Award Winner Product Badge
Fortra

Globalscape Enhanced File Transfer

Composite Score
7.3 /10
CX Score
7.4 /10
Category
Globalscape Enhanced File Transfer
7.3 /10

What is Globalscape Enhanced File Transfer?

Globalscape's award-winning managed file transfer platform, Enhanced File Transfer (EFT) enables global enterprises, government entities, and small businesses alike to centralize and automate critical file transfers while meeting the most stringent data security and compliance standards. Globalscape's EFT platform enables a modular approach to building a file transfer solution customized to your needs with EFT's powerful suite of user-friendly tools for automation, collaboration, and analysis. EFT is available in managed cloud/SaaS, BYOL, and on-premises deployments.

Company Details


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Awards & Recognition

Globalscape Enhanced File Transfer won the following awards in the Managed File Transfer - Enterprise category

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Globalscape Enhanced File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Globalscape Enhanced File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Globalscape Enhanced File Transfer?

0% Negative
17% Neutral
83% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 81

File Transfer

88

Transport Security

86

Encryption Decryption

83

LDAP Support

83

Data Fidelity

82

Large File Support

80

High Performance

80

Multi Platform Support

79

Authentication

79

Quota Bandwidth Control

78

Session Monitoring

74

Vendor Capability Ratings

Average 77

Business Value Created

81

Ease of Implementation

79

Vendor Support

78

Ease of IT Administration

78

Quality of Features

78

Breadth of Features

78

Ease of Data Integration

77

Usability and Intuitiveness

76

Ease of Customization

75

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Globalscape Enhanced File Transfer Reviews

Andrew K.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to use, Reasonable Pricing, and great support

Likeliness to Recommend

10 /10

What differentiates Globalscape Enhanced File Transfer from other similar products?

Globalscape is a very easy to implement product with a wide variety of built in features to do far more than file transfer. Encryption/Decryption capabilities are great, and support for newer/more ciphers is improving in newer versions.

What is your favorite aspect of this product?

Ease of configuration, Supportability, and overall features. This is a well-established software in our environment and meets/exceeds a majority of our needs.

What do you dislike most about this product?

My Biggest complaint with this product revolves around the Admin console and it's inability to support back-level versions of the product. I have yet to get a full functioning instance of the Admin GUI the same machine for two different versions. One other complaint is around the compress/decompress functions and their behavior in a folder monitor. Certainly not showstoppers, but annoyances in an otherwise fantastic product! Another area of improvement would be around upgrading the product itself... the Ability to do this one node at a time without downtime would be fantastic!

What recommendations would you give to someone considering this product?

Don't hesitate, buy now! However, if you're looking for Enterprise-level functionality, be sure that you buy the enterprise version. I know this seems redundant, but we all like to save money... This isn't one of those times.

Pros

  • Enables Productivity
  • Caring
  • Respectful
  • Client Friendly Policies

Ricardo R.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Enterprise-strength, sales process... meh!

Likeliness to Recommend

7 /10

What differentiates Globalscape Enhanced File Transfer from other similar products?

Interesting array of features, large scale support

What is your favorite aspect of this product?

Ease of setup and usability

What do you dislike most about this product?

High price and maintenance, poor customer support after sales (not technical, which is very good)

What recommendations would you give to someone considering this product?

Do your homework

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Reliable

Cons

  • Vendor Friendly Policies
  • Less Caring
  • Vendor's Interest First
  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Fantastic product and support

Likeliness to Recommend

10 /10

Pros

  • Respectful
  • Effective Service
  • Fair
  • Helps Innovate

Cons

  • Charges for Enhancements
  • Less Generous
  • Leverages Incumbent Status

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