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FormAssembly

FormAssembly

Composite Score
8.3 /10
CX Score
8.3 /10
Category
FormAssembly
8.3 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

3% Negative
1% Neutral
96% Positive

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Security

89

Workflow Automation

89

APIs and Integration

89

Field Configuration and Customization

88

State Transformation

88

Drag and Drop Design

87

Mobility

86

Version Management

85

Electronic Signatures

83

Data Analysis and Survey Function

82

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

92

Breadth of Features

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

87

Availability and Quality of Training

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

82

FormAssembly Videos

FormAssembly Reviews

Naomi L.

  • Role: Public Sector
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Software superior in the market at the moment.

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

The forms assembly is in a category of its own it speaks for itself. The set up is superior easy to manipulate as well as understand.

What is your favorite aspect of this product?

The ability to be flexible with it. It has several ways to use it.

What do you dislike most about this product?

There is nothing to dislike

What recommendations would you give to someone considering this product?

I recommend this software over a few. It is very trendy, user friendly if you are computer savvy.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Karen M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use, reliable product!

Likeliness to Recommend

7 /10

What differentiates FormAssembly from other similar products?

A helpful team to fully support you throughout the journey of your new product.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Had some trouble navigating since the product is modern but with the help of a great customer support team we were able to handle it.

What recommendations would you give to someone considering this product?

Approach the product with curious and open minds! You'll be so amazed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kristyn M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Great product with excellent customer resolution

Likeliness to Recommend

8 /10

What differentiates FormAssembly from other similar products?

It’s more user friendly than most similar systems

What is your favorite aspect of this product?

The customer resolution

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Weigh out all options, but this one is great

Pros

  • Helps Innovate
  • Efficient Service
  • Saves Time
  • Respectful

Cons

  • Under Delivered

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