What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
96 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Mobility
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Data Analysis and Survey Function
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
FormAssembly Videos
Collect, Connect & Protect Your Data
Improve your Online Data Collection
FormAssembly Reviews
Gracie S.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy to use, but expensive for Nonprofits.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
It's very easy to use and the Salesforce connectors are simple. For anyone who isn't a coder like myself, they make integrations simple and easy to use.
What is your favorite aspect of this product?
The Salesforce Connectors
What do you dislike most about this product?
Could use more customization options.
What recommendations would you give to someone considering this product?
If it's in your budget I highly recommend it as long as you have a technical person on your team.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Keisha R.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Apr 2024
Streamlines Applications
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
This is the first product of this kind that we have tried out, but we like it.
What is your favorite aspect of this product?
It's connectivity to our main operating system.
What do you dislike most about this product?
Many errors
What recommendations would you give to someone considering this product?
Have someone dedicated to learning the ins and outs to make troubleshooting easier
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Lorraine G.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2025
Wish we had the resources to fully use FA
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
I've used FormStack, Survey Monkey, and others -- Form Assembly always rises to the top in my estimate: both in value. ease of use, and customization.
What is your favorite aspect of this product?
Customization and integration with apps like Salesforce.
What do you dislike most about this product?
FA is so customizable that there are areas that we just don't have the IT capacity to implement. Also, some of the connectors (To Salesforce, specifically) are challenging for a small staff to negotiate.
What recommendations would you give to someone considering this product?
It helps if you have someone on staff/whom you can hire, to help you generate your first few forms with connectors.
Pros
- Trustworthy
- Unique Features
- Respectful
- Friendly Negotiation
Cons
- Less Efficient Service
- Less Effective Service
- Vendor Friendly Policies