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FormAssembly

FormAssembly

Composite Score
8.9 /10
CX Score
9.0 /10
Category
FormAssembly
8.9 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
83%
Conflict Resolution:
89%
Strategy & Innovation:
92%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

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1% Negative
1% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

APIs and Integration

90

Security

89

Field Configuration and Customization

88

Mobility

86

Drag and Drop Design

86

State Transformation

85

Workflow Automation

84

Version Management

82

Data Analysis and Survey Function

81

Electronic Signatures

76

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

90

Breadth of Features

89

Ease of Customization

88

Quality of Features

88

Ease of IT Administration

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Vendor Support

83

FormAssembly Videos

FormAssembly Reviews

Sky H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, and a lot training materials

Likeliness to Recommend

8 /10

What differentiates FormAssembly from other similar products?

Easy to learn

What is your favorite aspect of this product?

Salesforce connection and log

What do you dislike most about this product?

Calculated field

What recommendations would you give to someone considering this product?

Learn some Javascript to help you build the form

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Friendly Negotiation

Gracie S.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, but expensive for Nonprofits.

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

It's very easy to use and the Salesforce connectors are simple. For anyone who isn't a coder like myself, they make integrations simple and easy to use.

What is your favorite aspect of this product?

The Salesforce Connectors

What do you dislike most about this product?

Could use more customization options.

What recommendations would you give to someone considering this product?

If it's in your budget I highly recommend it as long as you have a technical person on your team.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Keisha R.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamlines Applications

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

This is the first product of this kind that we have tried out, but we like it.

What is your favorite aspect of this product?

It's connectivity to our main operating system.

What do you dislike most about this product?

Many errors

What recommendations would you give to someone considering this product?

Have someone dedicated to learning the ins and outs to make troubleshooting easier

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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