What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
96 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Mobility
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Data Analysis and Survey Function
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
FormAssembly Videos
Collect, Connect & Protect Your Data
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FormAssembly Reviews
Cathrine M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Secure, Smart, and Seamlessly
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
FormAssembly stands out with its robust security, compliance (GDPR), and seamless Salesforce integration, making it ideal for sensitive data management. Its user-friendly interface, advanced workflows, and extensive customization cater to both novice and technical users. Additionally, it offers scalability, enterprise-level features, and diverse integrations for streamlined data collection and processing.
What is your favorite aspect of this product?
FormAssembly’s seamless Salesforce integration is a standout feature, enabling real-time data synchronization, prefilled forms, and automated workflows.
What do you dislike most about this product?
A key disadvantage of FormAssembly is its higher cost compared to some competitors, which may deter small businesses or individuals with limited budgets. Additionally, its advanced features can have a learning curve for non-technical users unfamiliar with complex workflows or integrations.
What recommendations would you give to someone considering this product?
If you’re considering FormAssembly, evaluate your need for secure, compliant data collection and its Salesforce integration capabilities, as these are its strengths. Ensure your team has the technical skills or support to leverage its advanced features effectively. Lastly, compare pricing against your budget and explore its free trial to confirm it meets your specific needs.
Pros
- Continually Improving Product
- Effective Service
- Caring
- Saves Time
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Versitile and customizable forms and flows
Likeliness to Recommend
Pros
- Reliable
- Caring
- Respectful
- Client Friendly Policies
Brian W.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2024
Streamlined Daily Forms & Salesforce Integration
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
The Data Integration into Salesforce was easy and straightforward to implement. The death of features made the process much easier than I expected.
What is your favorite aspect of this product?
The customer support is fantastic. The products being added to the platform are impressive. We are exploring the payment connector, and looking to enhance our current forms by building workflows. They have yet to "overpromise" on anything yet!
What do you dislike most about this product?
How seamless the data integration was with Salesforce.
What recommendations would you give to someone considering this product?
If you're going to make dynamic forms that will be viewed on different devices, and need conditional logic (before sending the data to Salesforce), then I highly recommend Formassembly. You can create unlimited forms, so the more you use it, the better ROI you'll get!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing