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EnableX Communication APIs Logo Award Winner Product Badge
EnableX Communication APIs Logo Award Winner Product Badge
EnableX

EnableX Communication APIs

Composite Score
7.9 /10
CX Score
8.3 /10
Category
EnableX Communication APIs
7.9 /10

What is EnableX Communication APIs?

EnableX is Asia’s leading Cloud Communications solution provider offering fast and reliable full-stack communications APIs and SDKs to build an engaging in-app experience. Powered with WebRTC, it allows businesses to integrate Video, Voice, Chat and SMS capability right into the app and site.

Company Details


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Awards & Recognition

EnableX Communication APIs won the following awards in the Communications Platform as a Service category

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EnableX Communication APIs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on EnableX Communication APIs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
97%
Conflict Resolution:
99%
Strategy & Innovation:
95%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love EnableX Communication APIs?

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0% Negative
0% Neutral
100% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 84

WebRTC-based Calling

100

Drag and Drop User Interface

91

Software Development Kit

90

Communication APIs

88

Integration APIs

87

AI Engine for CPaaS

86

MMS API

83

Cloud Integration

81

Online Cloud Platform

81

Code Libraries

80

Vendor Capability Ratings

Average 80

Vendor Support

88

Ease of Implementation

83

Business Value Created

83

Ease of Data Integration

82

Availability and Quality of Training

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Quality of Features

77

Breadth of Features

77

Ease of Customization

76

Usability and Intuitiveness

76

EnableX Communication APIs Screenshots

EnableX Communication APIs Downloads

EnableX Communication APIs Videos

EnableX Communication APIs Reviews

Vinay T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

EnableX gives us flexible and scalable service

Likeliness to Recommend

10 /10

What differentiates EnableX Communication APIs from other similar products?

APIs are best to communicate both endpoints, and it is much reliable to get a response in a quick time. Working with Enablex Api gives good experience even EnableX provides a better way to interact with APIs. User-friendly APIs are suitable for any application; Video, Voice, and Messages perform flawlessly without loading and lagging. Enablex Web-hook gives us Notifications to every call record for maintaining stability across the applications. EnableX team has very supportive, knowledgeable, understandable and polite members. They understood our requirement and suggest best suite for our challenges. EnableX lowest usage-based pricing.

What is your favorite aspect of this product?

We are getting a good experience while using video APIs. Easy to read developer documentation and provide sample code which makes easy to integrate. EnableX keeps your communications safe and secure.We can access a library of tutorials to help us quickly get started.Familiar APIs to integrate seamlessly on any browser. we can only pay for what we use.Very valuable Communication APIs from Enablex Team.

What do you dislike most about this product?

There is no downside founded from Enablex, and Their team is resolved every query within a time.

What recommendations would you give to someone considering this product?

We had to need a good video communication API for our clients that they have to communicate their versatile business meetings without any delay and lagging Enablex provide a such framework to fulfill all our clients requirements. Our clients is very much happy to using Enablex services.They are looking forward with us. No doubt about the Enablex communication API, Worth every penny Highly recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aspril T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to implement and ever supportive service

Likeliness to Recommend

10 /10

What differentiates EnableX Communication APIs from other similar products?

Good support and service delivery

What is your favorite aspect of this product?

Ease of implementation and apt feature based on the requirements of the project

What do you dislike most about this product?

In the initial days, the dashboard was that snappy and very difficult to browse

What recommendations would you give to someone considering this product?

Keep the good work

Pros

  • Continually Improving Product
  • Enables Productivity
  • Fair
  • Acts with Integrity

RAGHAV S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product with excellent support from team

Likeliness to Recommend

10 /10

What differentiates EnableX Communication APIs from other similar products?

API based integration for video platform Out of the box features like Face AI, Pre call testing, fraud detection etc.

What is your favorite aspect of this product?

Facial AI and Whiteboard feature. Its a browser based platform which is easier to use than MS teams, webex.

What do you dislike most about this product?

Nothing specific.

What recommendations would you give to someone considering this product?

Its an excellent product if someone is looking for API based integration with out of the box features like Face AI There are other features which one can use as per the use case. Support provided by Enablex team is one of the best i have came across in my career.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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