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Ecwid

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Ecwid
8.4 /10

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details


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Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

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Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

Catalog Management

83

Order Portal

82

Payment Processing

81

Integrated Search

80

Content Localization

80

Order Management

80

Microsite Management

78

Content Management

78

Predictive Recommendations

77

Reporting and Analytics

76

Retargeting Capabilities

75

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Quality of Features

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Ecwid Reviews

Adrian A.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

This is your ecommece business startup solution !!

Likeliness to Recommend

10 /10

What differentiates Ecwid from other similar products?

Ease of use for anyone

What is your favorite aspect of this product?

product management

What do you dislike most about this product?

inability to send email updates for manual change of delivered status.

What recommendations would you give to someone considering this product?

Spend time learning how to maximize use of platform.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Charges for Enhancements
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Fantastic Product, Prompt and efficient supoort

Likeliness to Recommend

9 /10

Pros

  • Effective Service
  • Saves Time
  • Reliable
  • Performance Enhancing

Angela J.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, but needs a few critical features

Likeliness to Recommend

10 /10

What differentiates Ecwid from other similar products?

Ecwid is easy to use and integrates well with websites, both already established as well as those newly created.

What is your favorite aspect of this product?

The ability to integrate into my company’s website I created

What do you dislike most about this product?

I wish that Ecwid had its own self-contained feature to seamlessly export Order History to a Google Sheets document without having to use an outside app. The current available outside app (Zapier) doesn’t work well or consistently and I’m having to download the CSV file manually periodically on my own. This creates added steps and a lack of ability to keep this information current for all departments in our company.

What recommendations would you give to someone considering this product?

I would recommend using or creating smaller sized images that are cropped to a consistent size so that the image sizes are uniform on each product page. Currently, there is no consistency on the size of the images or an easy way to size them to a consistent size. Currently, this has to be done on the developing end of the process before you upload the images to Ecwid.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

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