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Daylite

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Daylite
7.4 /10

What is Daylite?

Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!

Company Details


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Awards & Recognition

Daylite won the following awards in the Customer Relationship Management - Small Business category

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Daylite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Daylite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Daylite?

2% Negative
12% Neutral
86% Positive

Pros

  • Transparent
  • Trustworthy
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 82

Lead Management

87

Account and Contact Management

86

Customer Service Management

85

Collaboration

84

Sales Management

82

Activity and Workflow Management

82

Telephony and Call Center Management

81

Marketing Management

79

Analytics and Reporting

78

Quote Contract and Proposal

77

Mobile

76

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

89

Ease of Implementation

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Daylite Reviews

John S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Wonderfully flexible, great integration with Apple

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

Mac interface is unique advantage to businesses with contact management needs and operate in Mac environment.

What is your favorite aspect of this product?

Integration with Mac, link with Mac Mail, cloud advantage, excellent tech support

What do you dislike most about this product?

No integration with Outlook, need for stored email on Daylite to be pull up in Mail after Mac Mail item deleted.

What recommendations would you give to someone considering this product?

Designate a power user, build a structure to your Daylite database up front that matches your organization.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Leverages Incumbent Status

Larry K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Our company as grown because of Daylite!

Likeliness to Recommend

9 /10

What differentiates Daylite from other similar products?

Daylite is completely adaptable to fit the needs of our company

What is your favorite aspect of this product?

Daylite has the ability to track calendars for multiple clients.

What do you dislike most about this product?

Inability to integrate with our company's contract system.

What recommendations would you give to someone considering this product?

Understand that this software is Apple only, which requires a user knowledge of Apple products.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Bob M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Been using Daylite for 10+ yrs. Enough Said!

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

It is very Mac Centric

What is your favorite aspect of this product?

Shared Contacts and Calendar

What do you dislike most about this product?

More flexible contact and calendar integration

What recommendations would you give to someone considering this product?

Just do it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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