What is Daylite?
Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Daylite?
Pros
- Transparent
- Trustworthy
- Friendly Negotiation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Customer Service Management
Collaboration
Sales Management
Activity and Workflow Management
Telephony and Call Center Management
Marketing Management
Analytics and Reporting
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Daylite Reviews
Aline S.
- Role: C-Level
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
So easy to use and intuitive
Likeliness to Recommend
What differentiates Daylite from other similar products?
Free to use as simply or as detailed as yo uwant
What is your favorite aspect of this product?
Summary page. All on one page
What do you dislike most about this product?
Difficult for additional personalisation (quite a lot existing already though)
What recommendations would you give to someone considering this product?
Think about what you need first. Look at what it can offer. Then consider. Other CRM sytems are a lot more detailed, but take more time to complete (therefore not completed) and required too many clicks. Daylite is easy and quick.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Julie W.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2022
Easily to use and customizable!
Likeliness to Recommend
What differentiates Daylite from other similar products?
I'm not sure - I've never used a comparable product.
What is your favorite aspect of this product?
Customizable pipelines.
What do you dislike most about this product?
Mobile access is poor.
What recommendations would you give to someone considering this product?
Do some demos to make sure you know all features.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Michael G.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jun 2022
Fantastic features, lousy workflow
Likeliness to Recommend
What differentiates Daylite from other similar products?
It’s one of the only Mac-based CRM products available, and as such they rest on their laurels and the developmental roadmap is completely stagnant. It’s missing so many essential features like natural language composition for new events/appointments, (eg. "Lunch with Harry G. at The Diner on Tuesday”).
What is your favorite aspect of this product?
The Opportunities and Projects modules are actually a great idea, but their integration with the rest of the objects in the database is an appalling oversight.
What do you dislike most about this product?
The fact that I can’t ‘Create New Opportunity from Meeting’ and have it pass all the linked items from the meeting to populate the data in the Opportunity is still vexing. It takes FAR TOO MANY clicks to create new objects; the Appointment creation interface is not organized logically, and input fields are scattered about in no sensible or meaningful way. It requires a dedicated LOCAL (ie: in your office or home) computer to manage syncing the data across devices, so it’s not really a truly cloud-based app. The mobile interface is not useful, and the desktop interface is stale & firmly rooted in the late 90’s.
What recommendations would you give to someone considering this product?
In a word: Don’t. There’s far better options available, although nothing is perfect. Marketcircle’s pace of development and upkeep is glacial at best. I’ve been using Daylite since 2013, and I’m pretty much done with it now. It just hasn’t kept pace with even the most basic calendar programs like BusyCal or Fantastical, or many other newcomers out there. I don’t believe they have the bench strength to keep up, much less compete, but then they don’t really have to compete since there aren’t any other Mac-dedicated CRM platforms (that I know of).
Pros
- Trustworthy
- Respectful
- Acts with Integrity
- Efficient Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Productive
