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Daylite

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Daylite
7.4 /10

What is Daylite?

Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!

Company Details


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Awards & Recognition

Daylite won the following awards in the Customer Relationship Management - Small Business category

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Daylite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Daylite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Daylite?

2% Negative
12% Neutral
86% Positive

Pros

  • Transparent
  • Trustworthy
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 82

Lead Management

87

Account and Contact Management

86

Customer Service Management

85

Collaboration

84

Sales Management

82

Activity and Workflow Management

82

Telephony and Call Center Management

81

Marketing Management

79

Analytics and Reporting

78

Quote Contract and Proposal

77

Mobile

76

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

89

Ease of Implementation

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Daylite Reviews

Dave W.

  • Role: C-Level
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and to manage my contacts in.

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

It works seamlessly with Mac Mail

What is your favorite aspect of this product?

Having the history to fall back on in a an easy to find format

What do you dislike most about this product?

The price is a little more than ideal for a small company.

What recommendations would you give to someone considering this product?

Its good if you're running Mac and want a simple platform

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Thomas P.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2022

Long time client. Keep hearing of improvement

Likeliness to Recommend

6 /10

What differentiates Daylite from other similar products?

The ease if integration for a Mac shop. Problem is very little innovation and no intuitive upgrades as promised for years. We are thinking of moving to a new CRM after 12 years

What is your favorite aspect of this product?

Mac integration

What do you dislike most about this product?

It is like a dinosaur

What recommendations would you give to someone considering this product?

It needs to be better and more intuitive for work flows. Very antiquated

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Inhibits Innovation

Håkon L.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

10 years use, grown with our company - great

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

Easy to use, great price, mobile-first, Mac-based, and possible to make reporting and custom templating for own use without costing a fortune. We use it for all CRM and planning for our operational teams. Great sales tool that brings it from sales to operation and delivery. Daylite has grown with our company for the last 10 years.

What is your favorite aspect of this product?

Easy to onboard people to use it.

What do you dislike most about this product?

Can push to google etc, but should also be able to get push from google

What recommendations would you give to someone considering this product?

Best way is to test it

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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