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Daylite

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Daylite
7.4 /10

What is Daylite?

Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!

Company Details


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Awards & Recognition

Daylite won the following awards in the Customer Relationship Management - Small Business category

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Daylite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Daylite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Daylite?

2% Negative
12% Neutral
86% Positive

Pros

  • Transparent
  • Trustworthy
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 82

Lead Management

87

Account and Contact Management

86

Customer Service Management

85

Collaboration

84

Sales Management

82

Activity and Workflow Management

82

Telephony and Call Center Management

81

Marketing Management

79

Analytics and Reporting

78

Quote Contract and Proposal

77

Mobile

76

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

89

Ease of Implementation

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Daylite Reviews

Steven B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Manages client fils wonderfully. Daylite is great.

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

Daylite is part of the Apple Mac environment making it stable and protected. It is priced well and provides for day to day file management as well as allowing supervisors the ability to oversee junior lawyers work.

What is your favorite aspect of this product?

The ability for emails and documents to be attached to a client project or file as we call them.

What do you dislike most about this product?

Sometimes emails and documents do not attach as they should and when this happens it is annoying.

What recommendations would you give to someone considering this product?

Try it and you will buy it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bruce S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

I didn't understand the page before this one–

Likeliness to Recommend

8 /10

What differentiates Daylite from other similar products?

Mac centric. Been a user since hosting our own server and much prefer you all hosting–

What is your favorite aspect of this product?

Mac centric.

What do you dislike most about this product?

Last years significant price increase–

What recommendations would you give to someone considering this product?

Buy it if you are Mac; there is no better–

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Stephan H.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Essential tool for us

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

Integrated solution within the MAC OS ecosystem; Integrated project management tools related to business leads and implementation of simple service deliveries.

What is your favorite aspect of this product?

Having the full database mirrored, so that working offline or in places of poor connectivity remains possible with the full range of features

What do you dislike most about this product?

Lack of native invoicing solution

What recommendations would you give to someone considering this product?

Consider your working base structure: If you have external partners needing to contribute to the CRM, then you are a) limited by the MAC OS platform and the fat-client installation (there is a web-based access currently being developed by iOSExpert - however, that is still very basic and requires still a full license for such partners)

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Saves Time

Cons

  • Charges for Enhancements

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