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Daylite

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Daylite
7.4 /10

What is Daylite?

Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!

Company Details


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Awards & Recognition

Daylite won the following awards in the Customer Relationship Management - Small Business category

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Daylite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Daylite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Daylite?

2% Negative
12% Neutral
86% Positive

Pros

  • Transparent
  • Trustworthy
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 82

Lead Management

87

Account and Contact Management

86

Customer Service Management

85

Collaboration

84

Sales Management

82

Activity and Workflow Management

82

Telephony and Call Center Management

81

Marketing Management

79

Analytics and Reporting

78

Quote Contract and Proposal

77

Mobile

76

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

89

Ease of Implementation

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Daylite Reviews

Joel G.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The best all-around CRM for my business.

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

The look, the feel (yes - the feel), the integration, the service, the features. I can go on....

What is your favorite aspect of this product?

Linking. I link everything!!

What do you dislike most about this product?

Not so much the product itself but I wish some of the plug-ins were built in to the features.

What recommendations would you give to someone considering this product?

Like anything, you have to be sure this will work for your needs. Take it for a spin.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gary M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to Use across all Devices

Likeliness to Recommend

9 /10

What differentiates Daylite from other similar products?

Made for the iOS and Mac platforms. Simple CRM. E-mail integration / tagging is the differentiator.

What is your favorite aspect of this product?

E-mail integration / tagging against projects or opportunities helps me run a 'zero inbox'. And keeps all account and contact information and history accessible.

What do you dislike most about this product?

The UX is still a bit clunky compared to others. But it works.

What recommendations would you give to someone considering this product?

It takes a while to lear how to customise best. So my advice Is to start simple.

Pros

  • Reliable
  • Includes Product Enhancements
  • Enables Productivity
  • Respectful

Sabine O.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use but pricey for small businesses

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

I don't know other products

What is your favorite aspect of this product?

Easy to use and very good customer support

What do you dislike most about this product?

For me as a One-Person-Business it is a bit pricey

What recommendations would you give to someone considering this product?

Give it a try :-)

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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