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Daylite

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Daylite
7.4 /10

What is Daylite?

Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!

Company Details


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Awards & Recognition

Daylite won the following awards in the Customer Relationship Management - Small Business category

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Daylite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Daylite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Daylite?

2% Negative
12% Neutral
86% Positive

Pros

  • Transparent
  • Trustworthy
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 82

Lead Management

87

Account and Contact Management

86

Customer Service Management

85

Collaboration

84

Sales Management

82

Activity and Workflow Management

82

Telephony and Call Center Management

81

Marketing Management

79

Analytics and Reporting

78

Quote Contract and Proposal

77

Mobile

76

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

89

Ease of Implementation

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Daylite Reviews

Cackie S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Love the product!

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

Flexiibility and excellent Learning & Service components.

What is your favorite aspect of this product?

email it integration.

What do you dislike most about this product?

Quote & Invoice sections are not flexible enough for my industry requirements.

What recommendations would you give to someone considering this product?

If you are importing existing information, clean up your records [make labels & categories uniform]before you start.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robin B.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Long time user who is very happy!

Likeliness to Recommend

10 /10

What differentiates Daylite from other similar products?

The customer service team is incredibly responsive and very helpful.

What is your favorite aspect of this product?

We're still learning everything it can do. So far it does everything we need it to.

What do you dislike most about this product?

I need to find time to learn more about things like pipelines.

What recommendations would you give to someone considering this product?

This is a wonderful platform for any SMB. It's ease of use combined with responsive customer service makes this a real winner !

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kremtim H.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Easy to use, but a bit pricey."

Likeliness to Recommend

9 /10

What differentiates Daylite from other similar products?

Daylite has more features

What is your favorite aspect of this product?

That it integrates the mail Program

What do you dislike most about this product?

The Price is a lil too high

What recommendations would you give to someone considering this product?

It has so many features so it fits for almost every company

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Efficient Service
  • Vendor's Interest First
  • Charges for Enhancements

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