What is Daylite?
Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Daylite?
Pros
- Transparent
- Trustworthy
- Friendly Negotiation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Customer Service Management
Collaboration
Sales Management
Activity and Workflow Management
Telephony and Call Center Management
Marketing Management
Analytics and Reporting
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Daylite Reviews
David P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
Daylite for customer relations
Likeliness to Recommend
What differentiates Daylite from other similar products?
I have not worked with similar products as Daylite in our company.
What is your favorite aspect of this product?
The platform ensures that our customers find the most essential services on our user interface. It shows the prices of commodities and services on our customer self service user dashboard.
What do you dislike most about this product?
I have not experienced any drawback from the performance of Daylite.
What recommendations would you give to someone considering this product?
Customer relationship can be streamlined by the use of Daylite in any business enterprise.
Pros
- Unique Features
- Efficient Service
- Inspires Innovation
- Saves Time
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2021
Excellent product, lots of customizable items!
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Ben K.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2021
It's a fantastic and easy to use CRM system
Likeliness to Recommend
What differentiates Daylite from other similar products?
First, it's a mac only product. My apple clients really like how easy it is to use and navigate. Next the features work really well and getting around are intuitive. It's easy and fast to add custom fields. Data entry is simple, efficient and the keywords and notes on your contacts are very unique and extremely powerful. I love the ease of installation and from an IT perspective it's very simple to administrate. It's basically a cloud back end with a nice simple app front end. This allows for working offline which is handy. The last item is native support for label printing and printing direct mail labels.
What is your favorite aspect of this product?
I like so many of the features but the top are: Very easy to use, works like other mac apps, it's easy and quick to learn, the keywords and notes on the contacts are amazing, then simple and fast smartlists to show me what's most important.
What do you dislike most about this product?
Writing and building custom reports. However, we work with one of their vendors and the vendor is fast and affordable. This isn't a big deal for us, as we only had two reports to re-create. The smartlists handle all the standard queries and are simple to create and customize. Smartlists are quick and simple to create and do not require a third party.
What recommendations would you give to someone considering this product?
If you are a mac user, this is the rolls royce of CRM systems at zoho level pricing. If you need label printing, consider Daylite. Then for simple, fast and easy contact management, this is the way to go. The custom fields, the relationship entities, keywords and notes make managing contacts very different from other systems. Different in a great way. I love the modern sql cloud back end and app front end design. We don't need IT people or have to worry about backups. It's all taken care of. We researched the top 10 CRM vendors and chose Daylite. We are very pleased.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
