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Daylite

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Daylite
7.4 /10

What is Daylite?

Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!

Company Details


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Awards & Recognition

Daylite won the following awards in the Customer Relationship Management - Small Business category

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Daylite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Daylite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Daylite?

2% Negative
12% Neutral
86% Positive

Pros

  • Transparent
  • Trustworthy
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 82

Lead Management

87

Account and Contact Management

86

Customer Service Management

85

Collaboration

84

Sales Management

82

Activity and Workflow Management

82

Telephony and Call Center Management

81

Marketing Management

79

Analytics and Reporting

78

Quote Contract and Proposal

77

Mobile

76

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

89

Ease of Implementation

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Daylite Reviews

Diana S.

  • Role: Consultant
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Effective on Multiple Teams Collaboration.

Likeliness to Recommend

9 /10

What differentiates Daylite from other similar products?

The ability with the software on easy project document management and to generate excellent reports through the system is very effective and great campaign management platform.

What is your favorite aspect of this product?

To fully become an expert on Daylite manipulation is excellent and the best marketing platform with powerful insights collection features and easy dashboard to use.

What do you dislike most about this product?

Daylite is very simple and easy tool to manage and its features are very flexible and responsive to multiple users commands and reliable technical team.

What recommendations would you give to someone considering this product?

Its capabilities are unique and very useful to business operations and data management and through its coordination functions is effective working with all the members from different sales projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Perfect Solution for Management of Education Data

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Lisa W.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great customer relationship platform

Likeliness to Recommend

9 /10

What differentiates Daylite from other similar products?

Daylite offers best environment for interactions of customers and sales and marketing teams.

What is your favorite aspect of this product?

The user interface is well organized to store customers contacts and other sales related documents. It can be easily customized to fit the data that we are used to working with it. It has enabled our organization to win more customers and improve service delivery.

What do you dislike most about this product?

I have not experienced any challenge from the performance of this product.

What recommendations would you give to someone considering this product?

I highly recommend Daylite to any company for excellent customer relations bond.

Pros

  • Reliable
  • Caring
  • Fair
  • Acts with Integrity

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