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Conga

Conga CPQ

Composite Score

7.2 /10

CX Score

7.2 /10

28 Reviews Write a Review

What is Conga CPQ?

Close deals faster, increase your bottom line Empower your sellers to quote accurately and spend less time selling, no matter how complex your business becomes. With Conga CPQ, sellers are more efficient, ultimately closing bigger deals at a higher win rate.

Company Details

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Awards & Recognition

Conga CPQ won the following awards in the Configure, Price, Quote category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

2 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

6 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Conga CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

84 Plan to Renew

13
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CPQ?

9% Negative

2% Neutral

89% Positive

Pros

Fair
Enables Productivity
Respectful
Client's Interest First

Feature Ratings

Average 76

Workflow & Approvals

Visual Configuration

Renewal Management

Discounting Management

Guided Selling

Product and Service Configuration

Catalog Management

Rules Engine

Quote Development and Administration

Reporting and Analytics

Multi Currency

Vendor Capability Ratings

Average 74

Ease of Customization

Ease of Implementation

Vendor Support

Breadth of Features

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Conga CPQ Reviews

Sneha S.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to use and very effective!!!

Likeliness to Recommend

10 /10

What differentiates Conga CPQ from other similar products?

The easeness to achieve desired functionality. Configurations are very easy and effective.

What is your favorite aspect of this product?

X -author add ons

What do you dislike most about this product?

Every time we need to run maintenance jobs which is time taking sometimes

What recommendations would you give to someone considering this product?

It is best in order management

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Jill M.

Role: Operations
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Lots of GREAT features, support is challenging

Likeliness to Recommend

9 /10

What differentiates Conga CPQ from other similar products?

I love the fact they have a full CPQ functionality which ties into their CLM product. The x Author for word is excellent in template administration.

What is your favorite aspect of this product?

The robustness and all of the features.

What do you dislike most about this product?

Having to contact first level support. It's always a challenge

What recommendations would you give to someone considering this product?

This is a great, robust tool. Able to seamlessly plug into Salesforce and customize.

Pros

Respectful
Helps Innovate
Reliable
Performance Enhancing

Cons

Less Effective Service

Christoffer J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Good product, but bugs are an issue during release

Likeliness to Recommend

6 /10

What differentiates Conga CPQ from other similar products?

The integration with salesforce is important to our success.

What is your favorite aspect of this product?

Updates to product

What do you dislike most about this product?

The bugs we have

What recommendations would you give to someone considering this product?

Better fixes to bugs

Pros

Respectful
Enables Productivity
Trustworthy
Client Friendly Policies

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

How We Deliver

Events

Conga CPQ

What is Conga CPQ?

Company Details

Need Assistance?

Awards & Recognition

Conga CPQ Ratings

87 Likeliness to Recommend

3 Since last award

84 Plan to Renew

13 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Conga CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Conga CPQ Reviews

Sneha S.

Easy to use and very effective!!!

Likeliness to Recommend

Pros

Jill M.

Lots of GREAT features, support is challenging

Likeliness to Recommend

Pros

Cons

Christoffer J.

Good product, but bugs are an issue during release

Likeliness to Recommend

Pros

Cons

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3
Since last award

13
Since last award

2
Since last award

Feature Ratings

Workflow & Approvals

Visual Configuration

Renewal Management

Discounting Management

Guided Selling

Product and Service Configuration

Catalog Management

Rules Engine

Quote Development and Administration

Reporting and Analytics

Multi Currency

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Vendor Support

Breadth of Features

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement