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Atlassian

Confluence

8.8 /10

215 Reviews Write a Review

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

87 Likeliness to Recommend

100 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

3% Negative

6% Neutral

91% Positive

Pros

Reliable
Respectful
Helps Innovate
Efficient Service

Feature Ratings

Average 84

Document Hosting

Document Sharing

Security and Access Control

Access Tracking

Editor Functions

Version Control

Publication Workflow

Searchability

Metrics and Reporting

Check Out Check in

Indexing and Classification

Vendor Capability Ratings

Average 82

Quality of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Also Featured in...

Task Management

Translation missing: en.product_page.ratings.score 9.2

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Project Management - Enterprise

Translation missing: en.product_page.ratings.score 8.9

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Knowledge Management

Translation missing: en.product_page.ratings.score 8.7

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Confluence Reviews

Tiruthopu I.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Perfect for document management

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

We are now able to document and upload all our information on Confluence and also we are able to upload any files to it. I think no other product will give this option

What is your favorite aspect of this product?

Best for presenting our work , we can upload any type of files on to it , we can share with any one in the organization

What do you dislike most about this product?

I am a happy user of confluence

What recommendations would you give to someone considering this product?

Very few products in the market have a option to upload any kind of files in it . And anyone looking for it , then this is one of the best thing to have in organizations

Pros

Transparent
Friendly Negotiation
Helps Innovate
Continually Improving Product

Harry P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

All project documentation in one place

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence has helped our organisation to be able to store all the documentation related to different projects and teams under a single location visible to everyone when required

What is your favorite aspect of this product?

It supports all types of formatting required as a standard and also has support for plugins

What do you dislike most about this product?

Table formatting is not consistent when copied from excel and gets broken easily

What recommendations would you give to someone considering this product?

A need to have tool to ensure all documentation is stored and accessible to the entire organisation

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sunil B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Perfect product for saving and uploading documents

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It can convert any external documents into a confluence page is one of the key ability it has to offer.

What is your favorite aspect of this product?

- I can document anything and share with any person in the organization . - Publish functionality is one the best thing I like it - Different kinds of code snippets, info panel , quote, decision , file and images , emojis , warning panel , success panels , erro panels , note panel , info panel , tables we can inserts - Ability to put restrictions

What do you dislike most about this product?

Nothing much I don't like about it

What recommendations would you give to someone considering this product?

If you wish to document project related information and attach different kinds of files then this is the best product to have . This is the safest product for managing documents and sharing no matter what is the size of the company

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

How We Deliver

Confluence

What is Confluence?

Company Details

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Awards & Recognition

Confluence Ratings

87 Likeliness to Recommend

100 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Confluence?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Version Control Tracking of document versions with each iteration of document changes.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Project Management - Enterprise

Knowledge Management

Confluence Reviews

Tiruthopu I.

Perfect for document management

Likeliness to Recommend

Pros

Harry P.

All project documentation in one place

Likeliness to Recommend

Pros

Sunil B.

Perfect product for saving and uploading documents

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Document Hosting

Document Sharing

Security and Access Control

Access Tracking

Editor Functions

Version Control

Publication Workflow

Searchability

Metrics and Reporting

Check Out Check in

Indexing and Classification

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support