Cobot Customer Reviews 2024

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Cobot

Composite Score

7.0 /10

CX Score

7.3 /10

11 Reviews Write a Review

What is Cobot?

Cobot is the leading management software for coworking spaces, office hubs, and flexible workspaces around the world.

Company Details

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Awards & Recognition

Cobot won the following awards in the Space Management category

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1 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

3 Top Rated Features

2023

Cobot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cobot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cobot?

0% Negative

9% Neutral

91% Positive

Pros

Caring
Client Friendly Policies
Fair
Acts with Integrity

Feature Ratings

Average 79

Administrator Controls

Phone Integration

Custom Search

Reservation System

Dashboards and Reporting

API Integration

Workflows and Notifications

Workspace Maps/Floorplans

Badging and Sensor Integration

Multi Device Capability

Contact Tracing

Vendor Capability Ratings

Average 80

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Vendor Support

Quality of Features

Cobot Reviews

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Does the job it needs to.

Likeliness to Recommend

9 /10

Pros

Caring
Respectful
Client Friendly Policies
Performance Enhancing

Cons

Less Reliable
Commodity Features
Inhibits Innovation

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Good solution, but requires some improvements.

Likeliness to Recommend

8 /10

Pros

Client's Interest First
Trustworthy
Caring
Saves Time

Cons

Inhibits Innovation
Less Performance Enhancing
Less Reliable

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Love using the tool.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

How We Deliver

Cobot

What is Cobot?

Company Details

Need Assistance?

Awards & Recognition

Cobot Ratings

86 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Cobot?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Phone Integration Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

Multi Device Capability Book using mobile, tablet, desktop, kiosks or via a web portal.

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Cobot Reviews

Does the job it needs to.

Likeliness to Recommend

Pros

Cons

Good solution, but requires some improvements.

Likeliness to Recommend

Pros

Cons

Love using the tool.

Likeliness to Recommend

Pros

Title

Feature Ratings

Administrator Controls

Phone Integration

Custom Search

Reservation System

Dashboards and Reporting

API Integration

Workflows and Notifications

Workspace Maps/Floorplans

Badging and Sensor Integration

Multi Device Capability

Contact Tracing

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Vendor Support

Quality of Features