What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Tora M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
ClickUp Integrations: Simplifying Processes
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Its strong bidirectional synchronization with IT service management (ITSM) solutions such as ServiceNow or Jira ensures a seamless process. Incident tickets flow into ClickUp and generate new tracked incidents and checklists automatically. This integration goes beyond ticket replication; it allows me to set up dedicated project rooms within ClickUp. These rooms are designed for high-impact escalations that require comprehensive responses from our versatile team of experts. The sophisticated filtering capabilities of ClickUp enable this.
What is your favorite aspect of this product?
I can quickly connect with database administrators, network engineers, developers, and on-call security analysts. ClickUp integrates with our capacity and portfolio project management (CPPM) solutions, such as Planview or Clarity, to seamlessly map your service roles and schedules. Discussion threads, accompanying documentation, and tasks within ClickUp ensure that everyone stays in sync during critical operations.
What do you dislike most about this product?
Although the initial setup for each integration requires API configurations, the subsequent smooth operation is well worth the effort. ClickUp connects disparate systems, making our processes run smoothly. We can initiate, track, and manage all helpdesk activities within ClickUp, without the need to switch between multiple management tools. This significantly improves the efficiency and situational awareness of my team.
What recommendations would you give to someone considering this product?
ClickUp establishes a direct connection to our asset management system, such as SolarWinds. This integration allows distributed hardware and software inventories to be imported. Automated rules efficiently generate traceable ClickUp projects for deployments, upgrades, audits, and end-of-life (EOL) planning across multiple locations. This consolidated hub for all technology lifecycle activities helps prevent overlooked devices and missed deadlines. ClickUp Integrations simplifies processes and creates a path to a more efficient and agile future.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Shyam K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
what makes people get things done.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
no one else can match our ability to customise and integrate.
What is your favorite aspect of this product?
totally changed how i work, but it took some time to get used to. fully customisable to meet all of your project management needs.
What do you dislike most about this product?
because it has so many features, it can be confusing.
What recommendations would you give to someone considering this product?
this is something that teams that really want to streamline their processes should definitely look into.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joshua M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2024
Excellent task manager and collaboration tool.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Lots of customizability.
What is your favorite aspect of this product?
Task management and collaboration with others.
What do you dislike most about this product?
Interface takes a little getting used to.
What recommendations would you give to someone considering this product?
If you want to streamline productivity and manage lots of tasks between multiple people, give it a try!
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Security Protects
