What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
Translation missing: en.product_page.ratings.score 9.2
View ClickUp in this category (opens in a new tab)
Task Management
Translation missing: en.product_page.ratings.score 8.9
View ClickUp in this category (opens in a new tab)
Objectives and Key Results
Translation missing: en.product_page.ratings.score 8.7
View ClickUp in this category (opens in a new tab)
AI Content Creation and Optimization
Translation missing: en.product_page.ratings.score 8.4
View ClickUp in this category (opens in a new tab)
ClickUp Reviews
Paweł M.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2024
A powerhouse.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It is more complex than most products out there, and we didn't believe in their promise at first, but when it clicked, it did with a blast!
What is your favorite aspect of this product?
Many functional features.
What do you dislike most about this product?
It has a steep learning curve.
What recommendations would you give to someone considering this product?
Prepare yourself for a steep learning curve that is ultimately worth it!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Less Efficient Service
- Wastes Time
Mai S.
- Role: Operations
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Aug 2024
A complete workflow support center
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is organized in a way that allows any team to ensure consistent prioritization and fair distribution of workload. It brings everything together in one place, helping teams get everything they need to ensure a smooth workflow with ease.
What is your favorite aspect of this product?
I like ClickUp’s scheduling capabilities, where when a task is added to the list, the closing dates are monitored and tracked by ClickUp, and this helps us enhance our efforts to complete the task on time so that other tasks are not affected. I like that ClickUp keeps communication channels open, so we can ensure that updates are delivered immediately in all circumstances. I like the ease of setting up and filling out forms, the reports and dashboards are great and allow us to view all the details and statistics efficiently.
What do you dislike most about this product?
There is nothing I don’t like about ClickUp, it turns regular to-do lists into a hub for collecting information and updates, and allows us to merge them and form a comprehensive documentation and follow-up base.
What recommendations would you give to someone considering this product?
ClickUp keeps all tasks tracked, and documentation with it keeps the database updated constantly. With it, accurate information is quickly accessed, and the always open communication channels keep everything under control at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rawan M.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jul 2024
fully automated and easily customizable
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I love how easy it is to create to-do lists and workflow charts, and I also love how I can involve colleagues in reviewing them before approving them, making it easier for us to work well together as a team at all levels.
What is your favorite aspect of this product?
Using ClickUp, we can create an integrated database for all our previous and subsequent tasks. I loved the automation and AI capabilities built into ClickUp, which helps us accurately track how updates and completion rates impact close dates, and allows us to prioritize tasks. I also liked the ease of configuring dashboards and reports, and it is great that we can configure the form we need for reports or dashboards and benefit from the automatic update features to keep them up to date according to the actual task situation.
What do you dislike most about this product?
I haven't had any problems with ClickUp, everything is great and easy to use.
What recommendations would you give to someone considering this product?
ClickUp has enabled us to create continuous communication channels to help us take control of matters. It is wonderful that with ClickUp we have been able to continually schedule tasks and track them with great efficiency. Also, its many capabilities such as documentation and archiving of attachments have provided us with the flexibility we need to work as a team at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing