This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Jonathan P.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

CLICKUP IS AMAZING

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

With a lean staff, ClickUp has helped us improve our efficiency by helping us to stay on task without unnecessary repetitive processes we would previously do to ensure tasks get done, more accountability with nearly zero micromanaging, overall we are more productive than using ClickUp than if we had hired on two new people on staff. That’s huge!

What is your favorite aspect of this product?

I found ClickUp to be the most flexible project management and it comprises of maximum features in order to satisfy users. It is not only based on task management capabilities but also offers a variety of other interesting features such as calendars, schedule making, setting reminders, and goals. I strongly appreciate its vibrant team that plays a significant role in its development. It also helps team leaders and other project managers in creating and assigning tasks to other team members and coworkers.

What do you dislike most about this product?

The biggest drawback I have found is that you cannot nest sub-tasks. A task can have subtasks, but a subtask cannot have a subtask. You can work around this on smaller projects by setting up folders and lists for the highest levels of your hierarchy, but for complex projects, one level deep in the task structure is not enough. Their website says that functionality is under development, but it has said that for over a year.

What recommendations would you give to someone considering this product?

Remote work is simplified with ClickUp helping us manage all our projects anywhere at any time. We can easily assign tasks, set priorities, track projects, and collaborate all under one single platform. Speed is important to us but also accuracy is everything. ClickUp helps us complete and deliver projects on time with a high level of accuracy. We are now more organized and ready to add more projects to our timeline as management of projects is now a smooth process.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

fazlin m.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

It's a GOAT of team collaboration.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Efficiency with time tracking. Convinient with project planning and scheduling. Budget of project expense. Reliable with documents sharing.

What is your favorite aspect of this product?

Track time spent on projects is efficient. Reliable with workflow management. Great with task assignment. Brilliant with resource allocation.

What do you dislike most about this product?

Great for time tracking and expense management.

What recommendations would you give to someone considering this product?

It's effectiveness and reliability with time tracking and expense management. Efficient with team collaboration and file sharing. Simple and intuitive user interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

yasmin s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Magnificent with time and expense management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Terrific with documents management. Intuitive user interface. Flexible to assign task and set due dates to them. Easy to track project progress. The dashboard is convenient with drag and drop.

What is your favorite aspect of this product?

Very convenient with time tracking for project activities. Elegant and efficient with task assignment. Set due dates to tasks. Reliable with workflow management.

What do you dislike most about this product?

Wonderful for project management and no any dislike

What recommendations would you give to someone considering this product?

Yes it's excellent with task assignment. Convinient with time tracking for expense management. Reliable with project budgeting. Intuitive user interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular ClickUp Comparisons