What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Planning and Scheduling
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Rachel H.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Comprehensive But Overly Complicated Todo List
Likeliness to Recommend
What differentiates ClickUp from other similar products?
We are able to see where each our clients are at in the process and to see where each person is at with different tasks. Our goal is that it will help streamline things as the company grows. It's also allowing each person to take personal responsibility for what they need to get done and better understand the larger picture processes.
What do you dislike most about this product?
It seems like it's overly complicated in terms of options and layouts, which actually makes it more difficult to use. There are some options that seem intuitive though that aren't included. Maybe it just wasn't the best fit for the kind of company I was working in.
What recommendations would you give to someone considering this product?
This is a good tool for certain kinds of projects that are naturally broken down into separate tasks. Not the best fit probably for smaller companies or certain kinds of organizations.
Pros
- Efficient Service
- Caring
- Fair
- Reliable
Cons
- Inhibits Innovation
- Less Performance Enhancing
Johan M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Apr 2022
Best tool for productivity
Likeliness to Recommend
What differentiates ClickUp from other similar products?
In the way it presents its onboarding and how easy and intuitive it is to use, it has many features, which can be used to the fullest without becoming tedious or complicated like other tools that their design is not the best and make them archaic.
What is your favorite aspect of this product?
What I like the most about ClickUp is how intuitive the functionalities are, it does not require any onboarding, which allows the team and people who have not used it to have a favorable first impression. I also like the design that it presents and the possibility of assigning subtasks in a very easy way. Clickup has a lot of versatility to make annotations, tasks, reminders, and more in a single button or section, which makes it very complete for tracking and documenting any project.
What do you dislike most about this product?
I don't like the fact that time tracking only allows you to do it overall and not per task, it's totally useless if you want to measure how much you spend on a task from when it's created until it's Done, I don't like that it's very difficult to find the section to disable email notifications, to the point that my team had to block directly from email.
What recommendations would you give to someone considering this product?
My recommendation is that everyone is aligned and knows how to handle clickup, so watching tutorials and showing clickup videos on all the features is the best way to take advantage of everything that ClickUp has in terms of features to make a project more agile.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Steven S.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Very helpful project management software
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I have tried to use some other platforms but I really haven't tested out enough to highlight how ClickUp is different. They all have a learning curve but ClickUp had some of the best tutorial videos and once I understood the terminology and how things worked, it was pretty easy to create a project management workflow.
What is your favorite aspect of this product?
I have a few different services within my business and I was able to create a template for the project process and then tweak them a little for the different services that I offer. To be honest, some projects are not large enough to need ClickUp, so I found it easier to just use email but for the larger projects or the projects that take some time, it was very nice to know exactly where we were are in the project using ClickUp.
What do you dislike most about this product?
There was a learning curve for sure! However, ClickUp has some amazing video tutorials to help you try to understand and quickly became an expert.
What recommendations would you give to someone considering this product?
Compared to other options, I think you receive the most bang for your buck but I also do feel like you need to have patience and there were a few times I wanted to bang my head against the wall out of frustration.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing