This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Rachel H.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Comprehensive But Overly Complicated Todo List

Likeliness to Recommend

6 /10

What differentiates ClickUp from other similar products?

We are able to see where each our clients are at in the process and to see where each person is at with different tasks. Our goal is that it will help streamline things as the company grows. It's also allowing each person to take personal responsibility for what they need to get done and better understand the larger picture processes.

What do you dislike most about this product?

It seems like it's overly complicated in terms of options and layouts, which actually makes it more difficult to use. There are some options that seem intuitive though that aren't included. Maybe it just wasn't the best fit for the kind of company I was working in.

What recommendations would you give to someone considering this product?

This is a good tool for certain kinds of projects that are naturally broken down into separate tasks. Not the best fit probably for smaller companies or certain kinds of organizations.

Pros

  • Efficient Service
  • Caring
  • Fair
  • Reliable

Cons

  • Inhibits Innovation
  • Less Performance Enhancing

Johan M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Best tool for productivity

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

In the way it presents its onboarding and how easy and intuitive it is to use, it has many features, which can be used to the fullest without becoming tedious or complicated like other tools that their design is not the best and make them archaic.

What is your favorite aspect of this product?

What I like the most about ClickUp is how intuitive the functionalities are, it does not require any onboarding, which allows the team and people who have not used it to have a favorable first impression. I also like the design that it presents and the possibility of assigning subtasks in a very easy way. Clickup has a lot of versatility to make annotations, tasks, reminders, and more in a single button or section, which makes it very complete for tracking and documenting any project.

What do you dislike most about this product?

I don't like the fact that time tracking only allows you to do it overall and not per task, it's totally useless if you want to measure how much you spend on a task from when it's created until it's Done, I don't like that it's very difficult to find the section to disable email notifications, to the point that my team had to block directly from email.

What recommendations would you give to someone considering this product?

My recommendation is that everyone is aligned and knows how to handle clickup, so watching tutorials and showing clickup videos on all the features is the best way to take advantage of everything that ClickUp has in terms of features to make a project more agile.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Steven S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Very helpful project management software

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

I have tried to use some other platforms but I really haven't tested out enough to highlight how ClickUp is different. They all have a learning curve but ClickUp had some of the best tutorial videos and once I understood the terminology and how things worked, it was pretty easy to create a project management workflow.

What is your favorite aspect of this product?

I have a few different services within my business and I was able to create a template for the project process and then tweak them a little for the different services that I offer. To be honest, some projects are not large enough to need ClickUp, so I found it easier to just use email but for the larger projects or the projects that take some time, it was very nice to know exactly where we were are in the project using ClickUp.

What do you dislike most about this product?

There was a learning curve for sure! However, ClickUp has some amazing video tutorials to help you try to understand and quickly became an expert.

What recommendations would you give to someone considering this product?

Compared to other options, I think you receive the most bang for your buck but I also do feel like you need to have patience and there were a few times I wanted to bang my head against the wall out of frustration.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Most Popular ClickUp Comparisons