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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Obada A.

  • Role: Consultant
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Effortlessly coordinate all tasks

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

You can effortlessly coordinate all tasks and resources with ClickUp, an integrated application that motivates you to produce efficient solutions that ensure the project's success. We can easily track the progress of all of our projects and display data on dashboards for all of our stakeholders to see. I've created bespoke reports to help my team members understand where they're being resourced across all of our projects and track their progress without having to check individual plans every day.

What is your favorite aspect of this product?

An organized way to add tasks, documents, and attachments, and edit tasks shared with others. So, in addition to project management, ClickUp provides an integrated record of all project occurrences that can be searched and filtered. I especially like the alert system that notifies you via phone or email when someone asks you to update a task or project. I like the reports ClickUp can provide, informing me of the project's status, accomplished activities, future work plan, and workflow difficulties. By integrating roles, ClickUp prevented duplication of effort, ensuring that everyone knows what is expected of them and can produce on time.

What do you dislike most about this product?

There is nothing to say, and ClickUp has no technical concerns, plus the subscriptions are inexpensive, and the support team is accessible to answer any questions.

What recommendations would you give to someone considering this product?

I use ClickUp in our projects to organize my work, manage assignments, expose dependencies, and be more productive and cost-effective. We were able to complete many activities at the same time and keep track of them all in one place with ClickUp, saving us time and effort from having to hop between other applications to get the information we needed.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Gabriel G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Good entry-level project management tool.

Likeliness to Recommend

6 /10

What differentiates ClickUp from other similar products?

It makes collaboration between remote workers around the world easier.

What is your favorite aspect of this product?

It's a great collaboration tool for developers around the world.

What do you dislike most about this product?

It can have better features compared to other apps in the same range.

What recommendations would you give to someone considering this product?

If you need to hit the ground running and start with project management and collaboration tool right away, ClickUp is a great app to get started.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lupillo A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

I had a good time and would recommend it.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

it is definitely the price and its ease of use, it is very easy to use the program.

What is your favorite aspect of this product?

All of your project management issues may be solved with ClickUp, which includes task management, team communication and email integration. Document management and process automation are also included in this one-stop shop solution. It supports users in creating custom views that can be shared with anybody and streamlines all project management operations.

What do you dislike most about this product?

When you first begin to use ClickUp, it might be difficult. There are too many options for users to keep track of. There is room for enhancement in ClickUp's UI as well.

What recommendations would you give to someone considering this product?

There are so many perspectives in Clickup that it's simple to see where you are and what has to be done, which is why it's my top recommendation for anybody who wants a variety of alternatives and methods for doing things.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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